Printer Messages (Continued)
Message | Explanation or Recommended Action | |
|
| |
66.xy.zz INPUT | An error occurred in an external paper handling device. | |
DEVICE FAILURE | Press [Go] to clear the message. If the message will not clear, turn | |
alternates with | the printer off, and then turn the printer on. | |
If this message persists, contact an | ||
CHECK CABLES | ||
provider. (See the telephone support flyer included with the printer.) | ||
AND CYCLE POWER | ||
| ||
|
| |
68 NVRAM ERROR | An error occurred in the printer’s nonvolatile memory (NVRAM) and | |
CHECK SETTINGS | one or more printer settings has been reset to its factory default. | |
| Print a configuration page and check the printer settings to determine | |
| which values have changed (page 80). | |
| Hold down [Cancel Job] while turning the printer on. This will clean | |
| up the NVRAM by removing old areas that are not being used. | |
| If this message persists, contact an | |
| provider. (See the telephone support flyer included with the printer.) | |
|
| |
68 NVRAM FULL | The printer’s nonvolatile memory (NVRAM) is full. Some settings | |
CHECK SETTINGS | might have been reset to the factory defaults. | |
| Print a configuration page and check the printer settings to determine | |
| which values have changed (page 80). | |
| If this message persists, contact an | |
| provider. (See the telephone support flyer included with the printer.) | |
|
| |
69.x | A temporary printing error occurred. | |
PRINTER ERROR | Turn the printer off, and then turn the printer on. | |
| If this message persists, contact an | |
| provider. (See the telephone support flyer included with the printer.) |
79.xxxx
PRINTER ERROR
The printer detected an error. The numbers (xxxx) indicate the specific type of error.
Turn the printer off, and then turn the printer on. Try printing a job from a different software application. If the job prints, go back to the first application and try printing a different file. (If the message only appears with a certain software application or print job, contact the software vendor for assistance.)
If the message persists with different software applications and print jobs, record the numbers that appear (xxxx) and contact an
ENWW
Chapter 4: Problem Solving 73