![](/images/backgrounds/286767/hp-laserjet-5100dtn-users-manual-54910386x1.png)
Clearing Jams from the Top Cover Area
1 Open the top cover and remove the print cartridge.
Caution
To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.
2 Use the green handles to lift the paper access plates.
3 Slowly pull the paper out of the printer. Do not tear the paper!
Note
Avoid spilling loose toner. Using a dry,
If loose toner falls into the printer, it might cause temporary problems with print quality. Loose toner should clear from the paper path after a few pages are printed.
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.)
4 Close the paper access plates, replace the print cartridge, and close the top cover.
If a paper jam message persists, there is still paper in the printer. Look for paper in another location (page 58).
60 Chapter 4: Problem Solving
ENWW