Printer Messages (Continued)

Message

Explanation or Recommended Action

 

 

CHOSEN LANGUAGE

A print job requested a printer language that does not exist in the

NOT AVAILABLE

printer. The job will not print and will be cleared from memory.

 

Print the job using a driver for a different printer language, or add the

 

requested language to the printer (if available).

 

Press [Go] to continue.

 

 

CLOSE TOP COVER

The top cover is open and must be closed for printing to continue.

 

 

DISK DEVICE

The EIO disk had a critical failure and can no longer be used.

FAILURE

Remove the EIO disk and replace it with a new one.

 

 

DISK FILE

The requested operation could not be performed. You might have

OPERATION FAILED

attempted an illegal operation, such as trying to download a file to a

 

non-existent directory.

 

 

DISK FILE

Delete files from the EIO disk and then try again, or add a flash DIMM.

SYSTEM IS FULL

Download or delete files from HP Web JetAdmin, and download or

 

delete fonts. (See the printer software help for more information.)

 

 

DISK IS

The EIO disk is protected, and no new files can be written to it.

WRITE PROTECTED

Disable the write protection through HP Web JetAdmin.

 

 

EIO n

The EIO network card is not working correctly.

NOT FUNCTIONAL

Reseat the EIO accessory. If the message continues, replace it with

 

a new EIO accessory.

 

 

EIO n DISK

The disk accessory card takes a long time to initialize. The first

INITIALIZING

parameter is the accessory slot number for this disk accessory card.

 

 

EIO n DISK

The EIO disk is not working correctly.

NOT FUNCTIONAL

Remove the EIO disk from the slot indicated.

 

Reseat the EIO disk. If the message continues, replace it with a new

 

EIO disk.

 

 

EIO n

Wait for the message to disappear (approximately 5 minutes). If the

INITIALIZING

printer EIO card is operating correctly and communicating with the

alternates with

network, this message disappears after approximately one minute

and no action is required.

 

DO NOT POWER OFF

If the EIO card is unable to communicate with the network, this

 

 

message remains for five minutes and then disappears. In this case

 

the printer is not communicating with the network (even though the

 

message is no longer present). The problem may be a bad EIO card,

 

a bad cable or connection on the network, or a network problem.

 

Contact your network administrator.

 

 

EIO n DISK

The disk accessory card takes a long time to initialize. The first

SPINNING UP

parameter is the accessory slot number for this accessory card.

66 Chapter 4: Problem Solving

ENWW