![](/images/backgrounds/286767/hp-laserjet-5100dtn-users-manual-549103101x1.png)
Light Print or Fade | Toner Specks | Dropouts | Lines | Gray Background | Toner Smear | Loose Toner | Repeating Defects | Misformed Characters | Page Skew | Curl or Wave | Wrinkles or Creases |
1 | 1 | 1 | 1 |
Troubleshooting Steps
(Follow the steps in the order they are listed.)
1.Print a few more pages to see if the problem will correct itself.
2.Clean the inside of the printer (page 54) or use the printer’s cleaning page (page 56).
3.Make sure EconoMode is off in the software and in the control panel (page
4.Turn over the stack of paper in the tray. Also try rotating the paper 180°.
5.Check the paper (or other print media) type and quality (pages
6.Check the printer’s environment (page
7.Make sure paper is loaded correctly and that the guides fit properly against the paper stack. (See the sections on loading paper, starting on page 24.)
8.Print to a different output bin (page 20).
9.Adjust the toner density setting (page
10.Change the fuser mode setting to High (page
11.Change the fuser mode setting to Low (page
12.Redistribute the toner in the print cartridge (page 53).
13.Install a new HP print cartridge. (See instructions with the print cartridge.)
14.To alternate small and standard paper, from the Configuration
Menu set SMALL PAPER
SPEED=SLOW.
15.After trying all the steps suggested above, contact an
ENWW
Chapter 4: Problem Solving 75