The rear section of the duplexer:

6From the rear of the printer, use the handles on both sides of the duplexer to slide out the rear section until it stops.

7Slowly pull any paper out of the duplexer.

The duplexer’s rear door:

8 Open the duplexer’s rear door.

9 Slowly pull any paper out of the duplexer.

When all paper has been removed from the duplexer, continue with step 10 below:

10 Close the duplexer’s rear door, and push the rear section of the duplexer back into the printer. Open and close the top cover to clear the paper jam message.

Note

To prevent further jams, make sure all tray covers are in place.

ENWW

Chapter 4: Problem Solving 63

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HP 5100tn, 5100dtn manual Problem Solving