HP 5100tn Problems, Help you to locate paper jams, properly clear them from, Problem Solving

4

Problem Solving

	Overview
	This chapter will help you to troubleshoot and solve printer
	problems.
Clear paper	Occasionally, paper can jam during printing. This section will
jams:	help you to locate paper jams, properly clear them from the
	printer, and solve repeated paper jams.
Understand	Many different messages can appear on the printer’s control
printer	panel display. Some messages tell the printer’s current status,
messages:	such as INITIALIZING. Other messages require an action,
	such as CLOSE TOP COVER. Many of these messages are
	self-explanatory. However, some messages indicate a
	problem with the printer, or require further action or description.
	This section lists these types of messages, and tells what to
	do if a message persists.

Correct output quality problems:

The printer should produce print jobs of the highest quality. If print jobs do not look sharp and clear, defects such as lines, specks, or smears appear on the page, or paper is wrinkled or curled, use this section to troubleshoot and solve the output quality problem.

Determine	Before you can fix a printer problem, you must understand
printer	where the problem lies. Use the flowchart in this section to
problems:	determine the printer problem, and then follow the
	corresponding troubleshooting suggestions.
Check printer	From the printer, you can print information pages, which give
configuration:	details about the printer and its configuration.

ENWW

Chapter 4: Problem Solving 57