Printer Maintenance | HP 5100tn, 5100dtn manual

3

Printer Maintenance

Overview

This chapter explains basic printer maintenance.

•Performing routine maintenance.

•Managing the print cartridge.

•Cleaning the printer.

ENWW

Chapter 3: Printer Maintenance 67

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HP 5100tn, 5100dtn manual Printer Maintenance

Contents

Use Page Use guide Hewlett-Packard Company Chinden Boulevard Boise, Idaho Warranty Contents Performing Routine Maintenance Menu Map 104 Configuration 105 PCL or PS Font List 107104 Glossary Enww Printer Basics Overview High Performance Printer Features and BenefitsWide Format Printing High Print Quality Euro Character ExpandabilityPaper Handling Best Value Environmental Features HP LaserJet 5100dtn printer Printer InformationHP LaserJet 5100 printer HP LaserJet 5100tn printer Optional Tray Configurations Tray PowerSwitch Power Connector Network, I/O, or optional Printer Parts and Locations Following Accessories and SuppliesSuggested Accessories To ensure optimum performance Ordering Information Description or Use Part NumberPaper HP LaserJet Printer Family Maintenance Ready Control Panel LayoutControl Panel Lights Printer’s control panel consists of the following Tray x Load Type Size or Unexpected Paper Size Control Panel Keys To print a control panel menu map To change a control panel settingNetwork administrator Control Panel Menus Configure the control panel display language Optional Start guide for installation instructions Printer SoftwareSoftware included and supported languages Drivers Included with the Printer Printer Drivers Additional Drivers Access the Windows Printer Driver Software for WindowsGuide Printer Driver Help Choose the Right Driver for Your Needs HP LaserJet Utility Software for Macintosh ComputersPostScript Printer Description Files PPDs Print Dialog Extensions PDEs Mac OS X only Software for Linux HP Web Jetadmin Printing Tasks Printing Tasks Selecting the Output Bin GuidelinesTop Output Bin Rear Output Bin Top Output Bin Printing to the Top Output Bin Printing to the Rear Output Bin Adjust the Paper Stop Loading Tray On the next Load the tray. For correct orientation, see Loading the 500-Sheet Tray Optional Printing Tasks Duplexer Printing Both Sides of Paper Optional Guidelines for Printing Both Sides of Paper Separating the Printer from the Duplexer Tray All other trays Paper Orientation for Printing Both Sides of Paper Layout Options for Printing Both Sides of Paper Layout Options for Printing Both Sides of Paper Printing Special Paper Printing Letterhead, Prepunched, orPreprinted Paper Paper Orientation for Tray Paper Orientation Printing Envelopes Loading Envelopes in Tray Do not Printing Labels Printing Transparencies Printing Transparencies Tray Printing Rotated Paper Printing Rotated Paper from the 500-Sheet Tray Sheet Tray Printing Full-Bleed Images Printing Cards, Custom-Size and Heavy Paper Load the tray Loading Custom-Size Paper in the 500-Sheet Tray Slide the tray into the printer Paper is loaded long-edge first X is longer than Y Setting Custom Paper SizesGuidelines for Printing Custom-Size Paper Driver, and from the printer’s control panel Printing Tasks Tray 1 MODE=CASSETTE Printing Vellum Printing with a Watermark Using Features in the Printer DriverSaving Printer Setup Information Advanced Printing Tasks Printing Multiple Pages on One Sheet of Paper Printing the First Page on Different Paper Customizing Tray 1 Operation Tray 1 Mode=FirstTray 1 Mode=Cassette Printer’s control panel Feed can also be enabled from the Paper Handling MenuManually Feeding Paper from Tray Printer will print only from Tray To print by type and size of paper, do the following Select the paper size settings from the control panelPrinting by Type and Size of Paper Benefits of Printing by Type and Size of Paper Type and size settings can also be configured from Size of paperHelp Quick Copying a Job Job Retention Deleting a Stored Quick Copy Job Printing Additional Copies of a Quick Copy Job Proofing and Holding a Job Printing the Remaining Copies of a Held JobDeleting a Held Job Enww Printing a Private Job Specifying a Private JobReleasing a Private Job Deleting a Private Job Before it is ever printedPress Select to select the job. PIN0000 appears Storing a Print Job Specifying a Stored Job as PrivatePrinting a Stored Job Deleting a Stored Job Printer Maintenance Printer Maintenance Performing Routine Maintenance Print Cartridge Life Expectancy Managing the Print CartridgeHP Policy on Non-HP Print Cartridges Print Cartridge Storage Continue Printing When Toner is Low Redistributing the Toner Location of the Transfer Roller-Do Not Touch Cleaning the Printer Cleaning the Printer Press Item until Create Cleaning page appears Using the Printer Cleaning Printer, and solve repeated paper jams ProblemsProblem Solving Help you to locate paper jams, properly clear them from Paper jam message Jams. If paper jams are a recurring problem, seeClearing Paper Jams Paper jam is not obvious, look first in the top cover area Clearing Jams from the Input Tray Areas Clearing Jams from the Top Cover Area Clearing Jams from the Output Areas Clearing Jams from the Optional Duplexer Problem Solving If paper jams occur frequently, try the following Solving Repeated Paper Jams Printer’s control panel page B-13 Understanding Printer MessagesIf a message persists Self-explanatory Failure Not AvailableClose TOP Cover Disk Device Operation Failed Install TonerFlash Device Flash File Mopy page TOO ChangedJOB Cleared Simplified Legal Resend UpgradeRAM Disk File Tray 2 Load Memory Printer ErrorXX.YY Press GO to Continue Fuser Error Paper Size41.x 62.x 53.xy.zz56.x 58.x, or Device Failure Cycle PowerNvram Error Check Settings Vertically rather than horizontally Correcting Output Quality ProblemsProblem Examples below depict letter-size paper that has passed Follow the steps in the order they are listed Troubleshooting Steps Ready is Determining Printer ProblemsTroubleshooting Flowchart Macintosh users For more troubleshooting information, see Printing Configuration Can you print a configuration page? Can you print from a software application? Does the job print as expected? Cancel Job might have been pressed Does the job print as expected? Does the printer select the proper trays To Mac OS Troubleshooting Flowchart for Macintosh Users Print job is not sent to the desired printer Mac OS Selecting an Alternate PPDMac OS 8.6 to Mac OS Click Select PPD Rename the printer Linux Problem SolvingRenaming the Printer Mac OS Menu Map Checking the Printer’s Configuration Configuration Memory Options Handling accessories that are installed Toner LevelEvent Log Options To print a PCL or PS font list PCL or PS Font List Problem Solving Specifications A-1 Specifications Paper Specifications Polyester media Specifications A-3 Tray Dimensions1 Weight Capacity2 Supported Sizes and Weights of Paper Specifications A-5 Sheet Tray Dimensions1 Weight Capacity2 Optional Duplexer Specifications A-7Optional Duplex Printing Dimensions1 Weight Supported Types of Paper Inks, such as those used in some types of thermography Guidelines for Using PaperSymptom Problem with Paper Solution Set Fuser MODE=LOW Specifications A-9 Paper Weight Equivalence Table Labels TransparenciesLabel Construction Envelope Construction Specifications A-11Vellum Envelopes Envelopes with Double-Side-Seams Envelopes with Adhesive Strips or FlapsAcceptable Unacceptable Envelope Storage Specifications A-13Card Stock and Heavy Paper Envelope Margins Card Stock Guidelines Card Stock Construction 55 in 139.8 cm 24.6 in 62.5 cm Printer SpecificationsPhysical Dimensions Specifications A-15 18.5 in 47.0 cm 10.6 in 27.0 cm 24.4 in 62.0 cm 15.5 cm Printer Weight without print cartridge Chapter18.5 in 47.0 cm 16.6 cm 10.6 in 27.0 cm 29.7 in 75.5 cm Power Requirements Acceptable Line Voltage Environmental SpecificationsElectrical Specifications Printer State Power Consumption Average, in watts General Specifications Printer State Sound Power1Acoustic Emissions Per ISO Chapter Control Panel Menus B-1 Control Panel Menus Jobname Private/Stored Jobs MenuInformation, see Displayed on the control panel Control Panel Menus B-3 Information Menu Paper Handling Menu Control Panel Menus B-5 Print Quality Menu Control Panel Menus B-7 Create CleaningECONOMODE=OFF Toner DENSITY=3 Printing Menu Control Panel Menus B-9 SET=PC-8 PCL SymbolERRORS=OFF PCL Font Point Control Panel Menus B-11 Configuration Menu PS MEMORY= Resource SAVE= OFFPCL MEMORY= 400K Control Panel Menus B-13 RAM Disk JAM RECOVERY= AutoMaintenance OFF RAM DISK=AUTO OFF Control Panel Menus B-15 TIMEOUT=15 MenuBUFFER=AUTO Auto Control Panel Menus B-17 EIO Menu 5100tn/5100dtn CFG LINK=NO CFG TCP/IP=NO Resets Menu Printer Memory and Expansion C-1 Printer Memory and Expansion Printer Memory and Expansion Installing a Dimm Printer Memory and Expansion C-3 If an optional duplexer is installed Checking Memory Installation Adjusting Memory Settings Resource SavingTo determine how much memory to allocate to a language Buffering To change the I/O Buffer setting Installing EIO Cards or Mass Storage Devices Installing EIO Cards/Mass Storage Are printer language switching, job separation, printer Method for entering printer commands, if neededUsers who are already familiar with PCL command structure That the printer leave PCL language and enter HP-GL/2 mode Understanding PCL Printer Command Syntax Printer CommandsGroup ?&l3a1o8D Printer Commands D-3Combining Escape Sequences ?&l3A?&l1O?&l8D Others Example, if you want a symbol set that contains line-drawCharacters, select the 10U PC-8 or 12U PC-850 symbol set Selecting PCL Fonts Printer Commands D-5 Common PCL Printer Commands ?%#B ?&l#E ?&l#F ?&a#L ?&a#M ?&k#H ?&l#C ?&l#D ?&l#L?&s#C ?%#A ?s#P ?s#H ?&k#S ?s#V ?s#S ?s#B ?s#T Printer Commands D-7 Printer Commands Embedded Web Server E-1 To access the embedded Web server Home Pages Device Pages Networking Pages Circuit board that holds extra memory chips for Adjustable trayMedia. All trays used in the printer are adjustable Accessories for older printers and the newer EIO Printer software help Software is already installedHelp button or a question mark symbol in the printer Where paper or other print media is loaded Index EIO Chapter Chapter Chapter ??- B-5 Chapter Chapter Chapter Page Copyright 2002 Hewlett-Packard Company