HP 5100dtn, 5100tn manual Does the job print as expected?

Does the job print as expected? (continued)		YES	Go to step 5.
	NO

The print job is not formatted correctly.

Check that you are using the proper printer driver (page 17).

Check the software settings. (See the software help.)

Try a different font.

Make sure the setting of the dial in the tray matches the size of the paper loaded in the tray.

If TRAY 1=FIRST is set in Paper Handling Menu, the printer pulls paper from Tray 1, regardless of size.

Downloaded resources might have been lost. You might need to download them again.

Pages are

not fed

correctly or are damaged.

Make sure paper is loaded correctly and that the guides are not too tight or too loose against the paper stack. (See the sections on loading paper, starting on page 28.)

If you are trying to print A4 paper, the side guides in the tray might have slipped out of place. (Make sure the side guides are locked into position.)

If you are having problems printing custom-size paper, see page 40.

If pages are wrinkled or curled, or if the image is skewed on the page, see page 93.

There are

print quality

problems.

Adjust the print resolution (page B-6).

Check that REt is on (page B-6).

Go to page 93.

80 Chapter 4: Problem Solving

ENWW