![](/images/backgrounds/286767/hp-laserjet-5100dtn-users-manual-54910396x1.png)
Printer Messages (Continued)
Message | Explanation or Recommended Action |
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XX.YY | A printer error has occurred that can be cleared by pressing [Go] in |
PRINTER ERROR | the printer’s control panel. |
PRESS GO TO |
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CONTINUE |
|
13.x PAPER JAM [LOCATION]
Remove jammed paper from the specified location (page 58). Open and close the top cover to clear the message.
If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an
20INSUFFICIENT The printer received more data than can fit in its available memory.
MEMORY | You might have tried to transfer too many macros, soft fonts, or | |
alternates with | complex graphics. | |
Press [Go] to print the transferred data (some data might be lost), | ||
PRESS GO TO | ||
then simplify the print job or install additional memory (page | ||
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CONTINUE |
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| |
21 PAGE TOO | The data (dense text, rules, raster or vector graphics) sent to the | |
COMPLEX | printer was too complex. | |
alternates with | Press [Go] to print the transferred data. (Some data might be lost.) | |
To print the job without losing data, from the Configuration Menu in | ||
PRESS GO TO | ||
the printer control panel, set PAGE PROTECT=ON, print the job, and | ||
CONTINUE | ||
then return PAGE PROTECT=AUTO. (For more information, see | ||
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| performance. | |
| If this message appears often, simplify the print job. | |
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| |
22 EIO x | Too much data was sent to the EIO card in the specified slot (x). An | |
BUFFER OVERFLOW | improper communications protocol may be in use. | |
alternates with | Press [Go] to clear the message. (Data will be lost.) | |
Check the host configuration. If this message persists, contact an | ||
PRESS GO TO | ||
CONTINUE | ||
support flyer included with the printer.) | ||
|
22PARALLEL I/O Too much data was sent to the parallel port.
BUFFER OVERFLOW | Check for a loose cable connection and be sure to use a | |
alternates with | cable (page 7). (Some | |
connections, or might otherwise not conform to the | ||
PRESS GO TO | ||
specification.) | ||
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CONTINUE | This error can occur if the driver you are using is not | |
| ||
| compliant. For best results, use an HP driver that came with the printer | |
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| Press [Go] to clear the error message. (Data will be lost.) | |
| If this message persists, contact an | |
| provider. (See the telephone support flyer included with the printer.) |
70 Chapter 4: Problem Solving
ENWW