Printer Messages (Continued)

Message

Explanation or Recommended Action

 

 

40 EIO x BAD TRANSMISSION

alternates with

The connection has been broken between the printer and the EIO card in the specified slot.

Press [Go] to clear the error message and continue printing.

PRESS GO TO

CONTINUE

41.3UNEXPECTED The paper size you are trying to print is not the same as the settings

PAPER SIZE

for the tray.

 

Make sure that all trays are correctly adjusted for size. The size

 

displayed on the front of the paper tray must match the size of paper

 

loaded in the tray. (The printer will continue trying to print the job until

 

size settings are correct.)

 

If you are trying to print from Tray 1, make sure the printer’s control

 

panel setting for paper size is correctly configured (page B-4).

 

After performing the actions above, press [Go]. The page containing

 

the error will automatically be reprinted. (Or, you might want to press

 

[Cancel Job] to clear the job from the printer’s memory.)

 

 

41.x

A temporary printing error occurred.

PRINTER ERROR

Press [Go]. The page containing the error will automatically be

alternates with

reprinted.

If this message persists, contact an HP-authorized service or support

PRESS GO TO

provider. (See the telephone support flyer included with the printer.)

CONTINUE

 

 

 

50.x FUSER ERROR

An internal error has occurred. Turn the printer off, and then turn the

 

printer on.

 

If this message persists, contact an HP-authorized service or support

 

provider. (See the telephone support flyer included with the printer.)

 

 

51.x or 52.x

A temporary printing error occurred.

PRINTER ERROR

Press [Go]. The page containing the error will automatically be

 

reprinted.

 

If this message persists, contact an HP-authorized service or support

 

provider. (See the telephone support flyer included with the printer.)

ENWW

Chapter 4: Problem Solving 71