Printer Messages (Continued)

Message

Explanation or Recommended Action

 

 

RAM DISK FILE

Delete files and then try again, or turn the printer off, and then turn

SYSTEM IS FULL

the printer on to delete all files on the device. (Delete files using

 

HP Web JetAdmin, or another software utility. See the software help

 

for more information.)

 

If the message persists, increase the size of the RAM disk. Change

 

the RAM disk size from the Configuration Menu in the printer’s control

 

panel (page B-14).

 

 

RESEND UPGRADE

There is an error in the printer’s flash firmware. Resend a valid

 

firmware image.

 

 

TRAY x EMPTY

Load the empty tray (x) to clear the message.

 

If you do not load the specified tray, the printer will continue printing

 

from the next available tray, and the message will continue to display.

 

 

TRAY x LOAD

Load the requested paper into the specified tray (x). (See the sections

[TYPE] [SIZE]

on loading paper, starting on page 24.)

 

Ensure that the trays are correctly adjusted for size. The size

 

displayed on the front of the paper tray must match the size of paper

 

loaded in the tray. The tray type settings (and size for Tray 1) must be

 

set from the printer’s control panel (page 43).

 

If you are trying to print A4 or letter size paper, and this message

 

appears, make sure the default paper size is set correctly from the

 

Printing Menu in the printer’s control panel.

 

Press [Go] to print from the next available tray.

 

Press [-Value+]to scroll through the available types and sizes. Press

 

[Select] to accept the alternate type or size.

 

 

TRAY 2 LOAD

Load the requested paper into the indicated tray, or press [Select] to

LEGAL

override the message and to print on a loaded paper size.

(or similar messages

If printing does not continue, press [Go].

requesting that you

 

load paper)

 

 

 

UNABLE TO

A job cannot be stored on the printer because of memory or file

STORE JOB

system configuration.

 

 

UNSUPPORTED SIZE

An external paper handling device detected an unsupported paper

IN TRAY [YY]

size. The printer will go offline until the condition is corrected.

 

 

USE [TYPE]

If the requested paper size or type is not available, the printer asks if

[SIZE] INSTEAD?

it should use another paper size or type instead.

 

Press [-Value+]to scroll through the available types and sizes. Press

 

[Select] to accept the alternate type or size.

 

 

WAIT FOR PRINTER

The RAM disk setting has been changed from the printer’s control

TO REINITIALIZE

panel. This change will not take effect until the printer reinitializes.

ENWW

Chapter 4: Problem Solving 69