![](/images/backgrounds/286767/hp-laserjet-5100dtn-users-manual-54910398x1.png)
Printer Messages (Continued)
Message | Explanation or Recommended Action |
|
|
53.xy.zz
PRINTER ERROR
There is a problem with the printer’s memory. The DIMM that caused the error will not be used. Values of x, y, and zz are as follows:
x = DIMM type | 0 | = ROM |
| 1 | = RAM |
| y = Device location | 0 = Internal memory (ROM or RAM) | |
|
| 1 to 3 = DIMM slots 1, 2, or 3 | |
| zz = Error number |
| |
| Turn the printer off, and then reseat the DIMM that caused the error. | ||
| Turn the printer on. |
| |
| If the problem persists, move the DIMM to a different slot or replace | ||
| |||
| If this message persists, contact an | ||
| provider. (See the telephone support flyer included with the printer.) | ||
|
| ||
55 PRINTER ERROR | A temporary printing error occurred. | ||
alternates with | Press [Go]. The page containing the error will automatically be | ||
PRESS GO TO | reprinted. |
| |
If this message persists, contact an | |||
CONTINUE | |||
provider. (See the telephone support flyer included with the printer.) | |||
| |||
|
| ||
56.x, 57.x, | A temporary printing error occurred. | ||
58.x, or 59.x | Turn the printer off, and then turn the printer on. | ||
PRINTER ERROR | If this message persists, contact an | ||
| provider.(See the telephone support flyer included with the printer.) | ||
|
| ||
62.x | There is a problem with the printer’s memory. The x value refers to | ||
PRINTER ERROR | the location of the problem: | ||
| 0 = Internal memory |
| |
| 1 to 3 = DIMM slots 1, 2, or 3 | ||
| You might need to replace the specified DIMM. | ||
| If this message persists, contact an | ||
| provider. (See the telephone support flyer included with the printer.) | ||
|
| ||
64.x | A temporary printing error occurred. | ||
PRINTER ERROR | Turn the printer off, and then turn the printer on. | ||
| If this message persists, contact an | ||
| provider. (See the telephone support flyer included with the printer.) |
72 Chapter 4: Problem Solving
ENWW