HP 5100dtn, 5100tn manual 53.xy.zz, 56.x, 58.x, or, 62.x, 64.x

Printer Messages (Continued)

Message Explanation or Recommended Action

53.xy.zz

PRINTER ERROR

There is a problem with the printer’s memory. The DIMM that caused the error will not be used. Values of x, y, and zz are as follows:

x = DIMM type	0	= ROM
	1	= RAM

	y = Device location	0 = Internal memory (ROM or RAM)
		1 to 3 = DIMM slots 1, 2, or 3
	zz = Error number
	Turn the printer off, and then reseat the DIMM that caused the error.
	Turn the printer on.
	If the problem persists, move the DIMM to a different slot or replace
	the specified DIMM (page C-2).
	If this message persists, contact an HP-authorized service or support
	provider. (See the telephone support flyer included with the printer.)
55 PRINTER ERROR	A temporary printing error occurred.
alternates with	Press [Go]. The page containing the error will automatically be
PRESS GO TO	reprinted.
	If this message persists, contact an HP-authorized service or support
CONTINUE
	provider. (See the telephone support flyer included with the printer.)
56.x, 57.x,	A temporary printing error occurred.
58.x, or 59.x	Turn the printer off, and then turn the printer on.
PRINTER ERROR	If this message persists, contact an HP-authorized service or support
	provider.(See the telephone support flyer included with the printer.)
62.x	There is a problem with the printer’s memory. The x value refers to
PRINTER ERROR	the location of the problem:
	0 = Internal memory
	1 to 3 = DIMM slots 1, 2, or 3
	You might need to replace the specified DIMM.
	If this message persists, contact an HP-authorized service or support
	provider. (See the telephone support flyer included with the printer.)
64.x	A temporary printing error occurred.
PRINTER ERROR	Turn the printer off, and then turn the printer on.
	If this message persists, contact an HP-authorized service or support
	provider. (See the telephone support flyer included with the printer.)

72 Chapter 4: Problem Solving

ENWW