Printer Messages (Continued)

Message

Explanation or Recommended Action

 

 

53.xy.zz

PRINTER ERROR

There is a problem with the printer’s memory. The DIMM that caused the error will not be used. Values of x, y, and zz are as follows:

x = DIMM type

0

= ROM

 

1

= RAM

 

y = Device location

0 = Internal memory (ROM or RAM)

 

 

1 to 3 = DIMM slots 1, 2, or 3

 

zz = Error number

 

 

Turn the printer off, and then reseat the DIMM that caused the error.

 

Turn the printer on.

 

 

If the problem persists, move the DIMM to a different slot or replace

 

the specified DIMM (page C-2).

 

If this message persists, contact an HP-authorized service or support

 

provider. (See the telephone support flyer included with the printer.)

 

 

55 PRINTER ERROR

A temporary printing error occurred.

alternates with

Press [Go]. The page containing the error will automatically be

PRESS GO TO

reprinted.

 

If this message persists, contact an HP-authorized service or support

CONTINUE

provider. (See the telephone support flyer included with the printer.)

 

 

 

56.x, 57.x,

A temporary printing error occurred.

58.x, or 59.x

Turn the printer off, and then turn the printer on.

PRINTER ERROR

If this message persists, contact an HP-authorized service or support

 

provider.(See the telephone support flyer included with the printer.)

 

 

62.x

There is a problem with the printer’s memory. The x value refers to

PRINTER ERROR

the location of the problem:

 

0 = Internal memory

 

 

1 to 3 = DIMM slots 1, 2, or 3

 

You might need to replace the specified DIMM.

 

If this message persists, contact an HP-authorized service or support

 

provider. (See the telephone support flyer included with the printer.)

 

 

64.x

A temporary printing error occurred.

PRINTER ERROR

Turn the printer off, and then turn the printer on.

 

If this message persists, contact an HP-authorized service or support

 

provider. (See the telephone support flyer included with the printer.)

72 Chapter 4: Problem Solving

ENWW