Printer Support | HP 510 Inkjet Large Format CH336A#B1K guide

Parts and Diagrams

Printer Support

Printer Support for HP DesignJet 500 and 800 Series

Reference	HP Part Number	Quantity	Description/Comments
on
Drawing

1	C7782-60002	1	Bin Flint (24" Model) SV

	C7781-60007	1	Bin Graph (24" Model) SV

	C7770-60148	1	Bin Assembly (42" Model) - Flint Grey

	C7780-60002	1	Bin Assembly (42" Model) - Graphite
			Grey

2	C7770-60022	2	Foot Assembly

3	C7770-60021	2	Legs Assembly

4	C7781-60004	1	X-Brace Assembly (24" Model)

	C7770-60020	1	X-Brace Assembly (42" Model)

5	C7770-60031	1	Foot-Brace Assembly (42" Model)

	C7769-60219	1	Foot-Brace Assembly (24" Model)

-	C7769-60411	1	Foot Kit 24" SV

-	C7770-60018	1	Hardware Kit (Includes Screw Drivers)

Printer Support for HP DesignJet 510 Series

Reference	HP Part Number	Quantity	Description/Comments
on
Drawing

1	Q1246-60014	1	Basket Assembly

2	Q1246-60001	2	Foot Assembly

3	C7769-60101	2	Leg Assembly

4	C7769-60102	1	X-Brace Assembly

7-2	HP DesignJets 500, 510 and 800 Series Printers Service Manual

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HP 510 Inkjet Large Format CH336A#B1K manual Printer Support

Contents

HP DesignJets 500, 510 and 800 Series Large-Format Printers Safety Symbols HP DesignJets 500, 510 and 800 Series Large-Format Printers Purpose Using this ManualReadership Part Numbers Conventions Table of Contents Service Tests and Utilities Service Calibrations Parts and Diagrams Print Quality Removal and Installation Functional Overview Preventive MaintenanceGlossary Index Troubleshooting Guide to Troubleshooting the Printer Introduction Performing a Service Test on a Failed Assembly Troubleshooting System Error CodesPerforming the Necessary Service Calibrations Solving Print Quality Problems Printer does not Power onLine Sensor has Problems Detecting Media Cover Sensors are not Working Troubleshooting Paper-Axis Shutdowns Problems with the Vacuum Fan Vacuum suction much lower at high altitudes HP-GL/2 color differences in different HP DesignJet Printers Banding at variable extreme environmental conditions Priming Procedure Fails Check for ink Troubleshooting Using the Power Switch LED to Troubleshoot Does not Power up completely. The LED may flash in otherMean that there is a problem with the Printer Circumstances which are completely normal and this does notPage Using the Boot-Up Sequence to Troubleshoot Entering Service Menu at Power Up Only for Onsite Repair LED’s on the HP-GL/2 Accessory Card Using the Formatter/Accessory Card LEDs to TroubleshootLED’s on the Formatter Page How to Detect Problems Related to the Encoder Disk Encoder Disk System Error Codes Continuable and Non-Continuable Error Codes System Error Codes ExplanationTo troubleshoot the problem Even though the customer can continue working with a System Error Codes Code Recovery Action Response Error Log Utility Accessing the Error Log Utility To view information on another Error Code, press Back Front panel will return to the previous screen System Error Problem Description Corrective Action 0113 Electronics Module failure. The possible cause could be Error Only applicable to HP DesignJet 500 and 510 Series Error Only applicable to HP DesignJet 800 Series Problem Description Corrective Action System Error Replace the Ink Supply Station ⇒ 4110 5610 Front Panel Set-up menu / PS settings / Encoding / Binary 7104 7204 7904 8510 Carriage-Axis shutdown Firmware Error 8613 Ink Supplies Troubleshooting What are the Ink Supplies? Ink CartridgesMagenta and Yellow colors. The HP No.11 Ink Cartridges Contain 33cc of ink Printheads Identifying the Components General Information About the Ink Supplies Some General Precautions When Handling the Ink Supplies When Should You Replace the Ink Cartridges? When Should You Replace the Printheads? That the Printer is designed to provide, unless he replaces User can continue using the Printer even with the PrintheadWorn out Printhead Obtaining Ink Cartridge Information Press the Enter key Obtaining Printhead Information Front panel displays information on the selected Printhead Page Ink Cartridge Status Messages Ink Cartridge Status While Replacing Printhead Status Messages Accessing the Printhead History Utility Printhead History Utility Log Printheads Errors Menu Back Enter Is the Printer Causing Repetitive Printhead Problems? Summary Is the User Replacing the Printheads too Early? Summary Troubleshooting Repetitive Ink Cartridge Messages Ink Cartridge Error messageInk Cartridge is leaking. In this case try the following Out of Ink message Troubleshooting Repetitive Printhead Error Messages Printhead Error messageExpiration message Order to determine the correct date, the Printer reads Printhead Error Codes Code Explanation Summary of Solving Ink Supplies Problems Service Tests Utilities Diagnostics Self Test IntroductionPhone Support Initialization Sequences Service Tests Diagnostics Order to enter the Service Utility Menu, please refer to Entering the Service Tests MenuInstructions on Page Ink Supply Station If this Test PASSES, do not Replace the INK Carriage Movement Normal Values Acceptable Values PWM Average 45 mm 65 mm Remove any media loaded and make sure that Pinch-Arms are Paper Advance TestLowered before performing this test If the test fails while checking the Paper-Axis Motor, then Following message will be displayed You will be able to determine exactly which component failed Service Utilities Entering the Service Utilities Menu Page Eerom Setup After any change in the EEROM, switch the Printer OFFSubsystems of the Printer If you want to select the Serial Number B C D E F ES SG If you want to change the Font Type If you want to Reset the Usage Counter Counter for a component when it has not been replaced Menu Turn Drive Roller Operation Unlock Carriage Carriage will remain uncapped until another action e.gPrinter to normal operation. Make sure you leave Carriage in a locked position once the repair is completed Prime Tubes To a position where it can be replaced Service Tests and UtilitiesChange Cutter Change Ink Tubes Eerom Setup utility ⇒ Some of the parameters can be reset to zero by usingPrinter Information How to convert the Service ID into a calendar date Page Service Calibrations Service Calibrations Entering the Service Calibrations Menu Page Printhead Alignment includes PPS Calibration Perform the Printhead Alignment as followsMake sure you use HP Bright White InkJet Paper Bond, HP Coated Paper, HP Heavy Coated Paper, HP High-Gloss Paper Aligning printheads Please wait Color Calibration Make sure you load media before performing this calibration Calibration error Press Enter to continue Menu Back Advance Calibration Job management menu Factory Advance Calibration Do not use any other type of media apart from HP High Gloss Photo Paper or HP Bright White Inkjet Paper Job management menu Print Quality Print Quality Troubleshooting Checklist Print Quality Photo Paper or Bright White InkJet Paper when performing Accuracy Calibration How to Use the Troubleshooting Procedure What is the Troubleshooting Procedure?Considerations for Using the Troubleshooting Procedure Performing the Troubleshooting Procedure Printhead Alignment requires a few centimeters of Paper Loaded and takes several minutes to perform Ignore these solid bars Troubleshooting Procedure Flowchart Start Here What to Configure Configuration Setting Optimal Setting Color Consistency problems Solving Color Accuracy problemsLong Term Color Bleeding Glossy Papers Media There are Smears or Scratching on the Printed Media Parts and Diagrams Printer Support Printer Support Right Hand Cover Right Hand Cover Left Hand Cover Left Hand Cover Top Cover and Deflectors Top Cover and Deflectors Rollfeed Module Rollfeed Module Back Platen Assembly Back Platen Assembly Electronics Module Refer to the following page for more details Cooling Fan Cooling fan orientation for the HP DesignJet 500 PrinterSeries serial number MY857H307G and greater, and all HP DesignJet 510 Series Printers, is as shown below Power Supply Power SupplyHP Part Number Quantity Description/Comments Drawing Power Supply Cutter Assemblies Cutter Assemblies Cutter Assemblies Ink Delivery System Ink Delivery System Ink Delivery System Service Station and Spittoon Service Station and Spittoon Service Station and Spittoon Service Station Holder Service Station Holder Service Station Holder Pinch-Wheel Assemblies Pinch-Wheel Assemblies Pinch-Wheel Assemblies Scan-Axis Motor Scan-Axis Motor Scan-Axis Motor Drive Roller Encoder Sensor Drive Roller Encoder Sensor Drive Roller Encoder Sensor Print Platen Assembly Print Platen Assembly Print Platen Assembly Carriage Assembly Carriage Assembly Carriage Assembly Vacuum Fan Parts and DiagramsVacuum Fan Vacuum Fan Interconnect Cable Interconnect Cable Interconnect Cable Paper-Axis Motor Paper-Axis Motor Paper-Axis Motor Drive Roller Drive Roller Drive Roller Miscellaneous Items Miscellaneous Items Removal and Installation Safety Precautions Electrostatic Discharge ESD Precautions Required Tools Screw Types Left Hand Cover RemovalPage Remove 1 T-20 screw Type F from Right Hand CoverBack of the Right Hand Cover Page Front Panel Window and Top Cover Switch off the printer and remove the power cord Media DeflectorsPage Switch off the printer and remove the power cord Left End Roll-FeedPage Right End Roll-Feed Removal and Installation Remove Right Hand Roll-Feed Back Platen Page Media Sensor Remove the LAN Card Cover from FormatterBack of the Left Hand Cover LAN Card Page Spittoon Release Remove the Left Hand Cover Refer Electronics ModuleDisconnect ALL the cables from Loosen Only Installing the Electronics Module Power Supply DisconnectPage Scan-Axis Motor Assembly Page Installing the Scan-Axis Motor Cutter Assembly Select the Change Cutter optionFrom the Front Panel Menu Open the Window Left Encoder Holder Page Cutter Bushing Cutter Guide Bracket Remove the Cutter from its positionPage Drive Roller Encoder Sensor Page Trailing Cable Page Page Page Page Page Page Installing the Trailing Cable Ink Supply Station Assembly that includes Assembly must be removedInstalled together ISS is a complete Interconnect PCA Remove the Right Hand Cover ReferDisconnect all the cables connected to Interconnect PCAPage Service Station and Aerosol Fan Page Installing the Service Station/Aerosol Fan Cutter Guide Print Platen Service Station Holder Page Interconnect Cable Ink Supply Tubes Page Page Page Vacuum Fan Page Pinch-Arm Pinch-Arm Mechanism Page Pinch-Arm Lever Page Pinch-Arm Sensor Raise the Media LeverPage Page Fork Idler, Tensioner and Idler Pulley Page Encoder Strip Release Carriage Assembly Including Belt Page Page Page Page Installing the Carriage Assembly Paper-Axis Motor Page Drive Roller Page Page Page Page Page Gear Assemblies Page Preventive Maintenance Preventive Maintenance Scheduled Maintenance Cleaning the Drive Roller/Print PlatenLevel of Printer Usage Scan-Axis Maintenance Functional Overview SKU Overview Total there are 12 SKUs. They are detailed as follows Functional Overview Electrical System Hardware DescriptionPage Power Supply Unit PSU Power Supply Connector to Main PCA Power Switch Housing Front Panel Voltage Maximum Output Systems Ink Delivery System IDS Ink Supply Station ISS 10-9 Tubes Assembly Tubes System ISS Crane Clips Carriage Crane Service Station Default Ansi sizeApplication Centronics Margin MatteInput/output Inked area Raster PenPlaten Printing area About this Edition Large-Format Printers Index Page Page