System Error Codes

System Error:

72:04

Problem

Problem in the Scan-Axis (Firmware Error).

Description:

 

Corrective Action: Try the following:

 

 

„ Switch the Printer Off and wait a few minutes. Switch the Printer

 

 

On again and check if the Error Code has disappeared.

 

 

„ If the Error Code reappears, check for a new Firmware release.

 

 

„ If the new Firmware release does not solve the problem, or if new

 

 

Firmware release was not available, then contact the HP

 

 

Response Center (or directly to the Division) supplying the

 

 

following information:

 

 

– Model and Serial Number of the Printer.

 

 

– Firmware release of the Printer (use the Printer Information

 

 

utility ⇒ Page 4-27).

 

 

– The complete Error Code information, including the linefeed

 

 

where the error occurred (use the Error Log utility to obtain this

 

 

information ⇒ Page 2-5).

 

 

 

System Error:

73:04

Problem

Servo Error.

Description:

Corrective Action: Try the following:

„ Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared.

„ If the Error Code reappears, check for a new Firmware release.

„ If the new Firmware release does not solve the problem then replace the Electronics Module ⇒ Page 8-24.

„ If the problem continues, contact the HP Response Center (or directly to the Division) supplying the following information:

– Model and Serial Number of the Printer.

– Firmware release of the Printer (use the Printer Information utility ⇒ Page 4-27).

– The complete Error Code information, including the linefeed where the error occurred (use the Error Log utility to obtain this information ⇒ Page 2-5).

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HP DesignJets 500, 510 and 800 Series Printers Service Manual

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HP 510 Inkjet Large Format CH336A#B1K manual 7204