HP 510 Inkjet Large Format CH336A#B1K manual 7204

System Error Codes

System Error:	72:04
Problem	Problem in the Scan-Axis (Firmware Error).
Description:
Corrective Action: Try the following:
	„ Switch the Printer Off and wait a few minutes. Switch the Printer
	On again and check if the Error Code has disappeared.
	„ If the Error Code reappears, check for a new Firmware release.
	„ If the new Firmware release does not solve the problem, or if new
	Firmware release was not available, then contact the HP
	Response Center (or directly to the Division) supplying the
	following information:
	– Model and Serial Number of the Printer.
	– Firmware release of the Printer (use the Printer Information
	utility ⇒ Page 4-27).
	– The complete Error Code information, including the linefeed
	where the error occurred (use the Error Log utility to obtain this
	information ⇒ Page 2-5).
System Error:	73:04
Problem	Servo Error.

Description:

Corrective Action: Try the following:

„ Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared.

„ If the Error Code reappears, check for a new Firmware release.

„ If the new Firmware release does not solve the problem then replace the Electronics Module ⇒ Page 8-24.

„ If the problem continues, contact the HP Response Center (or directly to the Division) supplying the following information:

– Model and Serial Number of the Printer.

– Firmware release of the Printer (use the Printer Information utility ⇒ Page 4-27).

– The complete Error Code information, including the linefeed where the error occurred (use the Error Log utility to obtain this information ⇒ Page 2-5).

2-16 HP DesignJets 500, 510 and 800 Series Printers Service Manual