HP 510 Inkjet Large Format CH336A#B1K manual Printhead Error Codes, Code Explanation

Ink Supplies Troubleshooting

Printhead Error Codes

Printhead Error Codes consist of 4 digits which explain whether a Printhead is In or Out of Warranty and what problem has caused the Printhead to fail.

The following table explains the first 2 digits of the Printhead Error Code:

Code	Explanation
00	Black Printhead In Warranty
01	Magenta Printhead In Warranty
02	Cyan Printhead In Warranty
03	Yellow Printhead In Warranty
10	Black Printhead Out of Warranty
11	Magenta Printhead Out of Warranty
12	Cyan Printhead Out of Warranty
13	Yellow Printhead Out of Warranty

The following table explains the last 2 digits of the Printhead Error Code:

	Code	Explanation
	01 to 08	Acumen Error - Reseat Printhead, clean Carriage and
		Printhead flex circuit, replace faulty Printhead.
	09	Printhead Thermal Error - Replace faulty Printhead; if
		the problem continues, replace Carriage Assembly.
	10 to 17	Printhead Electrical Error - Clean Carriage and
		Printhead flex circuit, replace the faulty Printhead,
		check the other Printheads; if the problem continues,
		replace Carriage Assembly.
	18 to 24	Printhead Thermal Error - Replace faulty Printhead; if
		the problem continues, replace Carriage Assembly.
	30 to 33	Printhead Electrical Error - Clean Carriage and
		Printhead flex circuit, replace the faulty Printhead,
		check the other Printheads; if the problem continues,
		replace Carriage Assembly.
	34	Acumen Error - Reseat Printhead, clean Carriage and
		Printhead flex circuit, replace faulty Printhead.
	Try the above recommened actions one at a time and check if the
NOTE
	problem disappears.

HP DesignJets 500, 510 and 800 Series Printers Service Manual 3-23