HP 510 Inkjet Large Format CH336A#B1K manual Printhead History Utility

Ink Supplies Troubleshooting

Printhead History Utility

The Printhead History utility contains information on the last 5 set of Printheads installed in the Printer. The purpose of this information is to:

„Determine whether the Printer is causing repetitive problems to the Printheads ⇒ Refer to Page 3-17.

„Determine whether the Customer is replacing the Printheads too early without trying to perform any recovery actions ⇒ Refer to Page 3-19.

The information that is stored for each Printhead is:

„How much ink was consumed when the Printhead was replaced.

„How long the Printhead was installed in the Printer.

„Whether the Printhead was in or out of warranty when it was removed.

„Whether the Printhead experienced a paper crash.

„Whether the Customer performed the right level of Printhead recovery (Troubleshooting procedure) before replacing a Printhead.

„The date when the Printhead was removed from the printer.

„The reported Error Code (if any).

Accessing the Printhead History Utility

1Press the ↑ or ↓ key until the front panel displays the Setup Menu. Press the Enter key.

Set-up menu

Press ENTER for Set-up menu

Menu

Back

Enter

2Press the ↑ or ↓ key until the front panel highlights Log. Press the

Enter key.

Set-up menu

Expansion cards I/O set-up front panel Altitude = 0-1000 m.

Log

Menu

Back

Enter

HP DesignJets 500, 510 and 800 Series Printers Service Manual 3-15