System Error Codes

System Error:

61:05

Problem

Error Processing Job. This Error Code only appears in HP DesignJets

Description:

800 Series, or in the HP DesignJet 500 and 510 Series with an HP-

 

 

GL/2 card installed, when processing either a PostScript or HP-GL/2

 

 

file.

Corrective Action:

Try the following:

 

 

„ Switch the Printer Off and wait a few minutes. Switch the Printer

 

 

On again and resend the file that you were trying to print.

 

 

„ If the Error Code reappears after resending the file, then try

 

 

generating the file again and try to print again.

 

 

„ If the file that is causing this error is PostScript, check if it is

 

 

Binary. If the file is Binary, use AppleTalk to send the file to the

 

 

Printer. If AppleTalk is not being used to send the Binary file to

 

 

the Printer, then change the PostScript settings to Binary through

 

 

the Front Panel (Set-up menu / PS settings / Encoding / Binary).

 

 

„ If the Error Code continues to reappear, check for a new release

 

 

of the Driver.

 

 

 

System Error:

64:04

Problem

Firmware Error (USB Port).

Description:

Corrective Action: Try the following:

„ Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared.

„ If the Error Code reappears, check for a new Firmware release.

„ If the new Firmware release does not solve the problem, or if new Firmware release was not available, then contact the HP Response Center (or directly to the Division) supplying the following information:

– Model and Serial Number of the Printer.

– Firmware release of the Printer (use the Printer Information utility ⇒ Page 4-27).

– The complete Error Code information, including the linefeed where the error occurred (use the Error Log utility to obtain this information ⇒ Page 2-5).

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HP DesignJets 500, 510 and 800 Series Printers Service Manual

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Image 41
HP 510 Inkjet Large Format CH336A#B1K manual Front Panel Set-up menu / PS settings / Encoding / Binary