HP 510 Inkjet Large Format CH336A#B1K manual Summary of Solving Ink Supplies Problems

Ink Supplies Troubleshooting

	Summary of Solving Ink Supplies Problems
	Most of the problems that you could encounter when working with
	the Ink Supplies are solved with guidance from the front panel.
	Problems reseating the Printhead
	If you have inserted the printhead into the Carriage Assembly and
	the Printer rejects it (displays a faulty or missing icon), try the
	following steps.
	Check that during the priming process, the Setup Printheads are
NOTE
	installed in the Carriage. If the printing Printheads are installed
	in the carriage during the priming process, they will be rejected
	and the front panel will show the "Normal printheads found -
	Open window and replace with SETUP printheads" message.
	„ Check that you have removed the protective tape from the printhead.
	„ Insert the Printhead into the Carriage Assembly but this time
	close the cover using the latch.
	„ Clean the electrical contacts on both the Printheads and the
	Carriage Assembly using a damp cloth.
	„ Replace the Printhead with a new one.

You Cannot Insert the Ink Cartridge Into the Printer

1Ensure that you have the correct HP Ink Cartridge that is suitable for the HP DesignJet 500/510/800 Series Printer.

2Ensure that the Ink Cartridge is the correct color for that slot.

3Ensure that the Ink Cartridge is in the correct orientation, with the color coded label at the top.

CAUTION Never clean inside the Ink Cartridge slots.

You Cannot Insert the Printhead Into the Printer

1Ensure that you have the correct HP Printhead that is suitable for the HP DesignJet 500/510/800 Series Printer.

2Ensure that the printhead is the correct color for that slot.

3Ensure that the printhead is in the correct orientation.

4Ensure that the protective cap is removed from the Printhead.

NOTE	Do not touch, wipe or attempt to clean the Printhead nozzles.
	This can damage the Printhead and reduce print quality.

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