System Error Codes

 

 

 

System Error:

71:04

Problem

Problem allocating Memory. This Error Code only appears in HP

Description:

DesignJets 800 Series, or in the HP DesignJet 500 and 510 Series

 

 

with an HP-GL/2 card installed.

Corrective Action:

Try the following:

 

 

„ Switch the Printer Off and wait a few minutes. Switch the Printer

 

 

On again and check if the Error Code has disappeared.

 

 

„ If the Error Code reappears, check for a new Firmware release.

 

 

„ If the new Firmware release does not solve the problem, or if new

 

 

Firmware release was not available, then contact the HP

 

 

Response Center (or directly to the Division) supplying the

 

 

following information:

 

 

– Model and Serial Number of the Printer.

 

 

– Firmware release of the Printer (use the Printer Information

 

 

utility ⇒ Page 4-27).

 

 

– The complete Error Code information, including the linefeed

 

 

where the error occurred (use the Error Log utility to obtain this

 

 

information ⇒ Page 2-5).

 

 

 

System Error:

71:06

Problem

Out of Memory problem. This Error Code only appears in HP

Description:

DesignJets 800 Series, or in the HP DesignJet 500 and 510 Series

 

 

with an HP-GL/2 card installed, when processing either a PostScript

 

 

or HP-GL/2 file.

Corrective Action:

Try the following:

 

 

„ Look on your computer screen for error messages; some drivers

 

 

allow you to choose a different printing mode and attempt to send

 

 

the file again. If necessary, select Send Job as a Bitmap in the

 

 

driver’s Troubleshooting menu (Services tab). This may slow

 

 

down print speed.

 

 

„ If the problem persists, you can install extra memory on the HP-

 

 

GL/2 Accessory Card in your printer.

HP DesignJets 500, 510 and 800 Series Printers Service Manual

2-15

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HP 510 Inkjet Large Format CH336A#B1K manual 7104