System Error Codes

Introduction

System error codes are hexa-decimal based numbers generally caused by internal system errors. The following pages contain a list of system error codes and their respective descriptions and recommended corrective actions. Only try one recommended action at a time and check if the error code has disappeared.

Continuable and Non-Continuable Error Codes

Some of the Error Codes are continuable, which means you can press Enter on the front-panel and continue working with the Printer. Non-Continuable Error Codes do not allow you to continue working with the Printer, in this case power the Printer OFF and ON again and see if the System Error disappears. If the Error Code reappears, then the Printer requires an on-site visit in order to resolve the problem.

NOTE

Even though the customer can continue working with a

 

Continuable Error Code, an on-site visit should still be planned

 

to troubleshoot the problem.

System Error Codes - Explanation

System Error Codes consist of 4 digits which explain which component/system is failing and what action should be taken to resolve the problem.

The following table explains the first 2 digits of the System Error Code:

Code

Component/System

 

 

01

Main PCA/Electronics Module

02

Carriage/Carriage PCA

03

Power Supply Unit

04

Network Card

05

Formatter

06

Hard Disk Drive

07

Interconnect PCA

08

Front Panel

11

Trailing Cable

12

Carriage Flex Circuit

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HP DesignJets 500, 510 and 800 Series Printers Service Manual

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HP 510 Inkjet Large Format CH336A#B1K manual Continuable and Non-Continuable Error Codes, System Error Codes Explanation