Print Quality

Troubleshooting Procedure Flowchart

START HERE

 

 

 

 

 

 

 

 

 

 

 

 

 

Printer checks

 

 

Printhead Alignment hasn’t

 

Printer recommends

whether Printhead

 

 

 

 

 

been done recently

 

 

Aligning Printheads

Alignment has recently

 

 

 

 

 

 

 

 

 

 

been done

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printhead Alignment has

 

 

 

 

 

 

 

 

 

 

 

 

 

been done recently

 

 

 

 

No

 

 

 

 

 

Printer recommends

 

 

 

 

 

 

 

 

 

 

Advance Calibration

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printer prints

 

Are all black lines in

 

 

 

 

 

 

 

 

 

 

Diagnostic Print A

 

 

Diagnostic Print A

 

 

 

 

 

 

 

Are the colored blocks in

 

 

 

 

 

 

 

 

 

 

 

 

 

 

straight?

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

Diagnostic Print A

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OK?

 

 

 

 

If possible, Printer

 

No

 

 

 

 

tries to Clean Printheads

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If Printheads have been cleaned

 

 

 

 

 

 

 

 

(all OK)

 

 

 

 

 

 

 

 

 

 

3 times, the Printer recommends

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

that you Replace Printheads

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printer prints

Diagnostic Print B

Are the colored patterns in

Diagnostic Print B

OK?

No

If possible, Printer tries to Clean Printheads

If Printheads have been cleaned 3 times, the Printer recommends that you Replace Printheads

No

 

whether the Printheads

 

 

 

have been cleaned recently

Yes

Yes

(all OK)

No problems detected

HP DesignJets 500, 510 and 800 Series Printers Service Manual

6-7

Page 119
Image 119
HP 510 Inkjet Large Format CH336A#B1K manual Troubleshooting Procedure Flowchart, Start Here