Table B-1. Actions and Warnings

Code, Message

Cause

What to Do

W-HT-[48] - Heater Bad Reading

Bad thermister reading detected on

 

the preheat heater.

The thermister is bad, or the heater board or I/O board is malfunctioning, or there is a cable problem.

W-HT-[49 50] - Heater Bad Reading Bad thermister reading detected on the postheat #1 heater (49) or postheat #2 heater (50).

The thermister is bad, or the heater board or I/O board is malfunctioning, or there is a cable problem.

W-HT-100 - Heater Warming

The heaters are warming.

Wait for the heaters to reach their

 

 

operational temperatures.

 

 

 

W-HT-101 - Heater Cooling

The heaters are cooling.

Wait for the heaters to reach their

 

 

operational temperatures.

 

 

W-HT-[102 103] - Heaters Disabled

The printer is unable to control heater Allow heaters to cool and restart the

 

temperatures.

printer. If it will not cool, unplug the

 

 

printer. If problem persists, contact

 

 

your Authorized Service Provider or

 

 

Technical Services.

 

 

 

(IS) Ink Sensing

 

 

A-IS-[1 2 3 4] - [color] Out of Ink

The ink color reservoir indicated is

Refill the reservoir indicated with a

 

out of ink.

full bottle of ink.

 

 

 

A-IS-[25 26 27 28] -

The ink color indicated is missing its

Install the profiler indicated.

[color] Missing Ink Profiler

profiler.

 

 

 

 

A-IS-[31 32 33 34] -

The profiler in the [color] slot is the

Replace the profiler with appropriate

Incorrect [color] Profiler

wrong color or the wrong ink type.

[color] profiler.

 

 

 

A-IS-38 - Profiler Setup Error

Ink profilers are installed in the

Change profilers to match ink order

 

wrong docking station positions.

or insert correct profiler for ink type.

 

 

 

A-IS-[43 44 45 46 47] -

The profiler indicated is invalid.

Replace the profiler indicated with a

[color] Invalid Profiler

 

valid profiler.

A-IS-[51 52 53 54 55] -

The profiler was replaced before the

[color] Reservoir Not Emptying

ink level reached its refill point.

Do not replace the profiler until its LED turns on, which indicates that the ink level is low enough to accept a refill bottle of ink.

A-IS-[61 62 63 64] -

The air sensor on the printhead indi-

Call your service provider to reposi-

[color] Air Sensor Failed

cated may be not functioning.

tion or replace the air sensor.

 

 

 

A-IS-[65 66 67 68] -

The ink sensor on the printhead indi-

Call your service provider to reposi-

[color] Ink Sensor Failed

cated may be not functioning.

tion or replace the ink sensor.

 

 

 

A-IS-[71 72 73 74] - [color] Printheads

The printhead indicated is not

Check the ink reservoir for a low ink

Out of Ink

receiving ink.

level, check attention items for a

 

 

failed ink thermister, make sure that

 

 

the ink filter is not full, and check the

 

 

tubing and pump functionality.

 

 

 

A-IS-75 - Ink System Disabled

An error in ink system at startup was

Fix the error and restart printer.

 

detected.

 

 

 

 

Diagnostics

B-9

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Image 203
HP 72SR manual Printer. If it will not cool, unplug