Troubleshooting Checklist | HP 72SR specs

◆Head strike — if the printhead is striking the media, check how the media is tracking from the supply spool to the takeup spool. The sides of the media should be parallel to the sides of the printer, with no wrinkling or buckling. If necessary, reload the media. See “Loading Roll-Fed Media” on page 3-14 for instructions. Also check the Media Wizard to see whether the correct media is selected (see “Media Wizard” on page 3-32). Head strikes may indicate that the printhead height is too low; see “Set the Printhead and Camera Height” on page 5-11 for instructions. If head strikes become a recur fre- quently, contact MacDermid ColorSpan Technical Ser- vices for an edge retainer that can be attached to the printer.

B-4	Troubleshooting Checklist

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HP 72SR manual Troubleshooting Checklist

Contents

DisplayMaker Legacy 72S, 72SR Part Number 0700022F Legal notices Revision Log Revision DescriptionIii Regulatory Statements DOC Canada Telecommunications Network Statement Ink and Media, shows you how to install ink and media About This Manual Vorsicht ConventionsHinweis Vii Viii Table of Contents Using the Control Panel Ink and Media Calibrating the Printer Maintaining the PrinterReport Individual Bad Jets Clear Individual Bad Jets Configuring and Controlling the Printer Print Server SetupPrinter Driver Setup Xii Technical Specifications TroubleshootingIndex Xiv Getting Started Getting Started Operating Requirements Electrical Environmental Important Operating Notes Operating Requirements Operating Requirements Safety Warnings Operating Requirements Required Tools Unpacking Unpacking AssemblyUnpacking and Assembly Examine the shipping packaging for shipping damage Stand assembly Lift the box straight up and off of the pallet Will use them later to pull the ink drain tubes If purchased, install the VOC plenum kitAngle exaggerated for clarity Through the legs Unpacking and Assembly Unpacking and Assembly Unpacking and Assembly Unpacking and Assembly Install the reservoir wire rack see Fig Remove the pump cover see Fig Install the five reservoirs Installing the reservoirs Final Assembly 30. Install the vacuum reservoir see Fig Connecting the drain tube to the reservoir Sensor cable Drain tube Supply & takeup cable From sensor From V/P system Do not turn the nut on the turnbuckle. Turning Unpacking and Assembly 15. Auxiliary vacuum power Connecting to the Print Server First-Time Power-Up and Test Print Unpack the Printheads 18. Service station wiper bar First-Time Power-Up and Test Print First-Time Power-Up and Test Print Solvent Y M C K 19. Ink color locations Install and set up the RIP Load Media First-Time Power-Up and Test Print Workflow Overview Daily Startup PrintingPrint server RIPs the job Server sends the image to the printer for printing Workflow Overview Parts Overview 11a 11b Index Description Parts Overview VideoNet port connects printer to print server Index Description Special Features Printheads Ink System Special Features Calibration Media Handling Special Features Using the Control Panel Overview Front Navigation Keys Menu Menu Tree Overview Ready Screen Front MenuReady Status Screen Front Menu Tip Overview Front Media Info, Ink Info screens Front Front Front Navigation Keys Key Description Menu Calibrate PrinterMenu Configure for Profile Creation cut sheet printing only Dried prints. For instructions, see Setting Heater Tempera Heater Temp Settings selects one of several pre-definedTemperatures, plus one custom, user-defined setting. Exces Weight media such as paper or fabrics Margin Settings Menu Maintenance Menu Service Printer User Diagnostics Menu Tree Menu Tree Maintenance Service Printer User DiagnosticsCalibrate Printer Ink and Media Ink and Media Ink System Overview Condition Meaning Idle Jet Maintenance Print mode menu appears, with three options General Printing Tips General Printing Tips Checking jet health and recovering jets Checking Jet Health Print Prime Bars Purge-n-Wipe Printheads Checking Jet Health Side effect of repeated single-color purges is clogged Print Jet-Out LinesPressure is applied to each printhead, but a possible Jets in other colors. Repeated single-color purges Refilling Ink Refilling Ink Refilling Ink Press the Sleep key on the Front Page screen Press the Proceed key to cap the printheadsCapping the Printheads Since some ink may spill from the plastic-wrapped Staining your hands during this procedurePress Proceed Capping station pad, wear latex gloves to prevent Press the ! Proceed key Print the prime barsPurge the printheads Loading Roll-Fed Media Supply only Media path from supply to takeup Loading Roll-Fed Media Printer automatically locates the right and left Media edges to a reference mark on the platen Media settings Press the ! key to continue You are now ready to begin printing Tip Unloading Cutting Roll-Fed Media Unloading and Cutting Roll-Fed Media Takeup spool pin release tool Respooling Media Respool MediaRespooling Media Press the ! Proceed key to respool the media Loading Rigid Media Loading Rigid Media Load a sheet of media onto the printer Loading and Aligning the Sheet Printer moves the media to the proper position for printing Before a print job is received, you can unload Front Page screen of the control panel Edge-to-Edge Printing Unloading and Reloading Rigid Media Unloading and Reloading Rigid Media Media Wizard Feed method Roll or Cut Sheet Media Wizard Media Wizard Press the , or keys repeatedly to select a setting Press ! to select a setting, or to cancelSetting Heater Temperatures Setting Heater Temperatures Calibrating the Printer Calibrating the Printer When to Calibrate Or Manual Jet Mapping AutoJet Printer prints an AutoJet reportAutoJet AutoTune AutoTune AutoRecover Auto Calibrations Choose whether to perform a Purge-n-WipeAuto Calibrations Manual Calibrations Manual Calibrations Web, copy the marks from the 10-inch calibration to Then measure the transferred marks and adjustTo avoid cutting the 10-inch pattern from the media Long edge of a letter-size or A4 sheet of paper Manual X Head Registration Press the ! key Repeat steps 4 through 6 for each of the heads Manual calibration see Auto Calibrations on AutoBiDi Calibration is the automatic version of thisCalibration. Try AutoBiDi first before running this 4-7 for details Repeat steps 6 through 8 for each of the twelve heads For best results, print the prime bars and purge AutoJet is the automatic version of this calibrationSee AutoJet on page 4-3 for details Printheads as necessary to ensure the maximum Printer prints a jet map test pattern Report Individual Bad Jets Press , and to select a head number, then press ! Proceed Clear Individual Bad Jets View Current Bad Jets Clear All Bad Jets Press Jet Status Lines Default Registration Data AutoSet Summary Straightening the Media Path Straightening the Media Path Linearization Maintaining the Printer Maintaining the Printer Task Description Interval Weekly or as needed Interval As neededInterval At control panel warning Clean the Rail and Bearings Clean the Rail and Bearings Clean the Rail and Bearings Cleaning the Encoder Strip Clean the left and right inside bearings Empty Excess Ink Close the stopcock valve on the drain tube Printhead Maintenance Procedures Cleaning Clogged Ink Jets Do not USE Isopropyl Alcohol on the Printheads Solvent-soaked Cleaning pad Cleaning Clogged Ink Jets Cleaning the doctor blade Set the Printhead and Camera Height Set the Printhead and Camera Height Printer Settings Location of carriage cover screws Press to calibrate the service station, or to continue Camera enclosure mounting screws Set the camera height Set the Printhead and Camera Height Calibrate the Service Station Calibrate the Service Station Pin plate Wiper Printhead Replace Ink Filters Disconnect the level sensor cable from the reservoir Reconnect the level sensor cable Use a Phillips screwdriver to loosen the filter clampTighten the filter clamp Replace Ink Filters Filters Extended Power Down and Restart Extended Power Down and RestartPower Down Restart Shipping Recover missing jets HeadsPress the Menu In key Load media Print Server Setup Print Server Setup Status Configure Control Printer icon menu Configuring and Controlling the Printer Printer Status dialog box ColorMark CMS Printer StatusSoftware Approximate Ink Remaining Set or verify the printer configuration Printer Name Dithering Ink LevelLighter Prints-Darker Prints Configuring the Input Port TilingSelecting Server Options Port Name Input Port Options EPS/TIFF Options RIP Options Printing Options Length Step-and-Repeat settings Click OK to save the settings Drag the job to an Output queue Send an EPS or bitmap file to the print server Open the Input Attention Queue Selecting Server Options Selecting Server Options Options tab Click the Options tab to specify options Adobe RGB Apple RGB Color ManagementColorSpan Workflow ColorMark CMS ColorMatch RGB SRGB ColorMark RGB ColorMark 2 RGB Color Profile Trumatch matches Trumatch spot colors and full-color imagesColor Management Color Management 10. Port configuration for ICC workflow Color Calibration Select a profile to calibrate Click the OK button Click the button marked Print Calibration Accept Yes or cancel No the calibration data Click the button marked Take Calibration Readings Accept or cancel the calibration data Color Calibration Printer Driver Setup Printer Driver Setup Printer Features Details Printer Driver Setup Selecting an Output Color Space Print or download the document Printer Features Select Printer Features Click Print Sample color space setting QuarkXPress shown Print or download the document Printer Driver Setup Technical Specifications Technical Specifications Specifications General Specifications Required electrical circuit Operating SolaChrome-HR head cleaning solvent solution Performance Supplies and Accessories MacDermid ColorSpan Supplies Sales Troubleshooting Troubleshooting Troubleshooting Checklist Does the printer’s power come ON?Page Troubleshooting Checklist Warranty Claims Warranty Claims Causes that are covered by the manufacturer’s warranty Diagnostics Diagnostics Table B-1. Actions and Warnings Code, Message Cause What to Do Printer. If it will not cool, unplug IS-90 91 92 93 94 color Pump LS Image Sensor PR Pinch Rollers VN VideoNet Page Index Index-1 AutoJet 2-6,4-3,4-7 Index-2 Index-3 Index-4 3-9 3-3,3-9SolaChrome-HR Solvent Ink 1-3,1-24,3-2 Index-5 Index-6