Service Printer User Diagnostics

Warnings & Actions

These tests are for factory, service, and technical support use.

User Diagnostics presents an interactive troubleshooting pro- gram to diagnose problems before calling MacDermid Color- Span Technical Services. It walks you through a series of tests and checks for certain printer functions. The printer asks you to make observations or run simple tests to help it diagnose prob- lems and suggest corrective actions. It has the following sections:

Printhead Jet Statistics

VideoNet Status

VideoNet Connection

Carriage Motion

Calibration

Vacuum Pressure

Warnings and Actions List — table of all actions and warn- ings with cause and recovery. This is an abbreviated version of the table “Actions and Warnings” on page B-8.

Error History

Log Error History

When in Expert mode, active Warnings, Changes, and Actions can be displayed by selecting Warnings & Actions from the menu, since Warnings will not cause the ATTN icon will appear in Expert mode. This option does not appear in Novice mode.

See “User Assistance” on page 2-3 for further information about Actions and Warnings, and the table beginning on page B-8 for a list of recovery procedures. See page 2-13 for a description of the Expert/Novice Messages mode.

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HP 72SR manual Service Printer User Diagnostics