Manage supplies and accessories

162

Print when a cartridge reaches estimated end of life

162

Manage print cartridges

162

Print-cartridge storage

162

HP policy on non-HP print cartridges

162

HP fraud hotline and Web site

162

Recycle supplies

163

Cartridge memory tag

163

Replacement instructions

164

Replace print cartridges

164

Replace the toner collection unit

167

Install memory DIMMs

169

Enable memory

172

Check DIMM installation

173

Memory allocation

173

Install external I/O cards

174

Clean the product

176

Clean the paper path

176

Product updates

177

10 Solve problems

 

Solve general problems

180

Troubleshooting checklist

180

Factors that affect product performance

181

Restore factory settings

182

Interpret control-panel messages

183

Control-panel message types

183

Control-panel messages

183

Clear jams

206

Common causes of jams

206

Jam locations

207

Clear jams in the right door

209

Clear jams in the output bin area

212

Clear jams in Tray 1

213

Clear jams in Tray 2 or optional Trays 3, 4, or 5

215

Clear jams in the lower right door (Tray 3, 4, or 5)

216

Change jam recovery

217

Solve paper-handling problems

218

Product feeds multiple sheets

218

Product feeds incorrect page size

218

Product pulls from incorrect tray

219

Paper does not feed automatically

219

Paper does not feed from Tray 2, 3, 4, or 5

220

x

ENWW

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HP CP4025DN Laser CC490A manual Solve problems