Table
Description | Recommended action |
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68.X PERMANENT STORAGE WRITE FAIL To continue press OK
The product NVRAM is failing to write. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.
X values
●0 = Internal memory
●1 = Removable disk
Press the OK button to clear the message. If the message is not cleared, turn the product off, and then turn the product on.
If the message persists, contact HP support. See Customer support on page 246.
68.X STORAGE ERROR SETTINGS | One or more product settings are invalid and |
CHANGED | have been reset to the |
To continue press OK | settings. Printing can continue, but some |
unexpected functions might occur if an error | |
| occurred in permanent storage. |
Press the OK button to clear the message. If the message is not cleared, turn the product off, and then turn the product on.
If the message persists, contact HP support. See Customer support on page 246.
69.X ERROR | A temporary printing error occurred. |
To continue turn off then on |
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Turn the product off, and then turn the product on.
If the message persists, contact HP support. See Customer support on page 246.
79.XXXX ERROR | An internal product error has occurred. | Turn the product off and then on. |
To continue turn off then on |
| If the message persists, contact HP support. |
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8X.YYYY EIO ERROR | This message appears in English only. It | Replace the EIO card. |
| indicates that the EIO card in slot X has failed. |
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8X.YYYY EMBEDDED JETDIRECT ERROR | This message appears in English only. It | Contact HP support. See Customer support |
| indicates that the embedded HP Jetdirect | |
| card has failed. |
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ACCEPT BAD SIGNATURE? | The product is performing a remote firmware | Download the correct firmware upgrade file |
Yes press OK | upgrade, and the code signature is invalid. | for this product, and then reinstall the |
| upgrade. See Product updates on page 177. | |
alternates with |
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ACCEPT BAD SIGNATURE? |
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No press |
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Access denied MENUS LOCKED | The | Consult with the person who administers the |
| select is currently locked. | product. |
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Action not currently available for tray x | Duplex registration is not available when the | Configure the tray to a specific size, and then |
Tray size cannot be ANY SIZE/ANY | size is set to ANY SIZE or ANY CUSTOM. | set the registration for that tray. |
CUSTOM |
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BAD OPTIONAL TRAY CONNECTION | The optional tray is not connected correctly. | 1. Turn the product off. |
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| 2. Remove and then reinstall the optional |
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| tray. |
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| If the message persists, contact HP support. |
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Bad Signature | The firmware upgrade code does not match | Download the correct firmware upgrade file |
Upgrade cancelled | the product signature. | for this product, and then reinstall the |
| upgrade. See Product updates on page 177. | |
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188 Chapter 10 Solve problems | ENWW |