Color Laserjet Enterprise CP4020/CP4520
Page
HP Color LaserJet Enterprise CP4020-CP4520 Series Printer
Trademark Credits
Copyright and License
Copyright Hewlett-Packard Development Company, L.P
Conventions used in this guide
Iv Conventions used in this guide
Table of contents
Connect the product
Use the product with Mac
Print tasks
Paper and print media
109
Manage and maintain
Color
Solve problems
Appendix C Product specifications
Appendix a Supplies and accessories
Appendix B Service and support
259
Appendix D Regulatory information
Product basics
Product comparison
Model Features
Job storage
Environmental features
Access this feature through the printer driver
For printing meaningful information while minimizing waste
HP Color LaserJet CP4525 models
Product features
HP Color LaserJet CP4025 models
Connectivity
Languages and fonts
Print cartridges
Supported operating systems
Self-help
Accessibility
Front view
Product views
Back view
Interface ports Power connection
Model name Model number
Interface ports
Serial number and model number location
Up arrow button Down arrow button OK button
Control-panel layout
Control panel display Back arrow button
Control panel menus
Retrieve job menu
Control panel menus
Show Me How menu
JOB
ALL Jobs with PIN Print
Delete
Copies
Print Menu MAP
Print Configuration
Information menu
Paper handling menu
Menu item Sub-menu item Values Description
Manage supplies menu
Tray X Size
Tray X Type
Transfer KIT Stop
Color Cartridges Stop
Continue
Print in Black
Black Cartridge Transfer KIT
User Defined LOW Yellow Cartridge
Magenta Cartridge
Cyan Cartridge
Printing menu
Configure device menu
Millimeters
Default Paper Size
Default Custom Paper Unit of Measure
Size Dimension
PCL sub-menu
Classic
Suppress Blank Pages
Media Source Mapping Standard
Print Quality menu
X2 Shift
Auto Sense Mode Tray 1 Sensing Full Sensing
X1 Shift
Y1 Shift
NOW Delay
Adjust Paper
Print Mode
Restore Optimize
Create Cleaning
Auto Cleaning OFF
Cleaning
Auto Cleaning Letter
System setup menu
First
PS Defer Media Enabled
Disabled
USE Requested Tray Exclusively
Alternative
USE Another Tray Enabled
Letterhead Mode OFF
Sleep Delay Minute
Usage Save Energy
Wake Time
Custom
Optimum SPEED/ENERGY Faster First
Language
JAM Recovery Auto
Auto Continue OFF
RAM Disk Auto
Information Print SEC YES
Timeout
TCP/IP Enable
Menu
Default IP Auto IP
IPV4 Settings Config Method Bootp
Settings Subnet Mask
Default
Primary DNS
IPV6 Settings Enable
Settings
Dhcp Renew
OFF DLC/LLC Enable
Idle Timeout
IPX/SPX Enable
Appletalk Enable
Diagnostics Embedded Tests
Disable
Reset
Reset Security YES
Tests
Snmp Test YES
Data Path Test YES
Select ALL YES
Packets
Print Results YES
Ping Results
Packets Sent
100TX Full
10T Half
10T Full
100TX Half
Resets menu
Diagnostics menu
Tray
Paper Path Sensors
Paper Path Test
Source ALL Trays
Used to identify arcing in the high
Service menu
Voltage power supply
Color Band Test Print Test
Software for Windows
Supported operating systems for Windows
Supported printer drivers for Windows
HP UPD PS driver
Select the correct printer driver for Windows
HP Universal Print Driver UPD
HP PCL 6 driver
Print to HP products in any location
UPD installation modes
Use this mode if you are installing UPD for a workgroup
Priority for print settings
Change the product configuration settings
Change printer-driver settings for Windows
Change the default settings for all print jobs
Windows
Remove software for Windows
Windows XP
Windows Vista
HP Easy Printer Care
HP Web Jetadmin
Supported utilities for Windows
HP Embedded Web Server
Supported browsers
Software
Software for other operating systems
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Use the product with Mac
Remove software from Mac operating systems
Software for Mac
Supported operating systems for Mac
Supported printer drivers for Mac
Click the Installable Options menu Mac OS X 10.5
Priority for print settings for Mac
Change printer-driver settings for Mac
Print jobs Settings
Open the HP Printer Utility
HP Utility features
Software for Mac computers
HP Utility for Mac
HP Embedded Web Server
Supported utilities for Mac
Print a cover page with Mac
Create and use printing presets with Mac
Print with Mac
Resize documents or print on a custom paper size with Mac
Print multiple pages on one sheet of paper with Mac
Use watermarks with Mac
Print on both sides manually
Print on both sides of the page duplex printing with Mac
Store jobs with Mac
Use automatic duplex printing
Set the color options with Mac
Use the Services menu with Mac
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Connect the product
Printer sharing disclaimer
Supported network operating systems
Mac
CD installation
Connect with USB
Click the Options & Supplies button
Click the Installable Options menu
Connect to a network
Supported network protocols
Service name Description
Benefits of encryption and authentication and allows for
Additional protection through authentication and encryption
Guarantee privacy and data integrity between the client
IPsec batch configuration
Configure the IP address
Install the product on a wired network
Install the software
Click the Installable Options menu
Set or change the network password
Configure network settings
View or change network settings
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Setting Description
Link speed and duplex settings
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Paper and print media
Media type
Understand paper use
Special paper guidelines
For this product
Media type Do not
Change the paper size and type Mac
Change the printer driver to match the paper type and size
Change the paper size and type Windows
1Supported paper and print media sizes
Supported paper sizes
Tray Optional Trays Automatic duplex Printing
Size and dimensions
Plain Paper HP Matte 105 g/m2 HP Matte 120 g/m2
Supported paper types
Paper type Tray Optional Trays 3 Automatic duplex Printing
Cm 4 x 6 in size paper 15 mm
Tray or bin Paper type Specifications Quantity
Tray and bin capacity
Landscape Sided printing Face down
Paper type Image orientation Duplex mode How to load paper
Paper orientation for loading trays
Paper orientation for loading Tray
Top edge toward the front of the product
Automatic 2-sided printing Face down
Landscape Sided printing Face up
Load Tray
Load paper trays
Load paper trays
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Load Tray 2 with 10 x 15 cm 4 x 6 in size paper
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Configure a tray by using the Paper Handling menu
Configure trays
Configure a tray when loading paper
Configure a tray to match print job settings
Source
Automatic paper sensing auto-sense mode
Auto-sense settings
Select the paper by source, type, or size
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Print tasks
Cancel a print job
Open the printer driver with Windows
Print with Windows
Print colored text as black grayscale with Windows
Get help for any printing option with Windows
Change the number of print copies with Windows
Use a printing shortcut with Windows
Save custom print settings for reuse with Windows
Create printing shortcuts
Select an existing shortcut as a base
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Improve print quality with Windows
Print on preprinted letterhead or forms with Windows
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Print on special paper, labels, or transparencies
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Print the first or last page on different paper with Windows
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Scale a document to fit page size
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Add a watermark to a document with Windows
Manually print on both sides with Windows
Print on both sides duplex with Windows
Automatically print on both sides with Windows
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Create a booklet with Windows
Print on 10 x 15 cm 4 x 6 in paper with Windows
Print multiple pages per sheet with Windows
Select page orientation with Windows
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Create a stored job with Windows
Use job storage features with Windows
Print a stored job
Print or Print and Delete option is highlighted
Delete a stored job
Permanently store a job on the product
Set job storage options with Windows
Print one copy for proof before printing all the copies
Temporarily store a job on the product
Specify a name for the stored job
Receive notification when someone prints a stored job
Set the user name for a stored job
Set color options with Windows
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Supported glossy paper
Print special jobs with Windows
Print business graphics or marketing material
HP glossy 160g
Print weatherproof maps and outdoor signs
Supported tough paper
HP glossy 130g
Set the duplex alignment
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Color
Print in Grayscale
Adjust color
Automatic
Neutral Grays
Manual color adjustment
Manual color options
Halftone
Use the HP EasyColor option for Windows
Print color samples
Match colors
Sample book color matching
Pantone color matching
Advanced color use
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Manage and maintain
Print information pages
HP Easy Printer Care software sections
Use the HP Easy Printer Care software
Open the HP Easy Printer Care software
Overview and Support tabs
Settings tab
Section Options Support tab
HP Proactive Support
Color Access Control
Section Options Alert Settings link
Use the HP Embedded Web Server
Features
Date & Time
Tab or section Options Description AutoSend
Edit Other Links
Language
Use HP Web Jetadmin software
HP Encrypted High Performance Hard Disks
Product security features
Security statements
Secure the HP Embedded Web Server
Lock the control panel menus
Secure stored jobs
Lock the formatter
Optimize speed or energy usage
Economy settings
Powersave modes
Disable or enable sleep mode
Set the real-time clock
Set sleep delay
Configure Device System Setup DATE/TIME
Wake time
To select the time format, and then press
To select the hour, minute, and AM/PM setting
Set the wake time
Press the OK button after each selection
Manage print cartridges
Manage supplies and accessories
Print when a cartridge reaches estimated end of life
Cartridge memory tag
Recycle supplies
Replace print cartridges
Replacement instructions
Replacement instructions
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Replace the toner collection unit
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Install memory DIMMs
Xoooxxxoxo Xoxoxoo XOX Xoooxoxx Xoxoo Oxxxo Xoxoxoxoxoxo
Push down on the Dimm until both latches engage the Dimm
Enable memory
Print & Fax icon
Check Dimm installation
Memory allocation
Install external I/O cards
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Clean the paper path
Clean the product
Product updates
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Solve problems
Troubleshooting checklist
Solve general problems
Factors that affect product performance
Restore factory settings
XX values
Interpret control-panel messages
Control-panel message types
Control-panel messages
13.XX.YY JAM in Lower Right Door
13.XX.YY Fuser Area JAM
13.XX.YY Fuser Wrap JAM
13.XX.YY JAM Above TOP Output BIN
Unexpected Size in Tray
Transfer Unit Error
EIO X BAD Transmission
Embedded I/O BAD Transmission
XX Error
Xxxx Error
Fuser Error
XY Error
Values
Changed
Storage Error Settings
8X.YYYY EIO Error
8X.YYYY Embedded Jetdirect Error
Black Cartridge Very LOW
Calibration Reset Pending
Black Cartridge LOW
Black Cartridge LOW Less than Xxxx Pages
Card Slot not Initialized
Cleaning Disk X% Complete
Card Slot File System is Full
Card Slot is Write Protected
Data Received
Cyan Cartridge LOW
Cyan Cartridge LOW Less than Xxxx Pages
Cyan Cartridge Very LOW
EIO File Operation Failed
HP Secure Drive Disabled
EIO X Disk Spinning UP
EIO Device Failure
Install Transfer Unit
Install Color Cartridge
Install Fuser
Install Supplies
Media insert required in tray
Load Tray 1 Type Size
For help press
Load Tray 2 Type Size
Magenta Cartridge Very LOW
Loading Program
Magenta Cartridge LOW
Magenta Cartridge LOW Less than Xxxx Pages
Printing Stopped
NON HP Supply Installed
Moving Solenoid
Moving Solenoid and Motor
RAM Disk is Write Protected
RAM Disk Device Failure
RAM Disk File Operation Failed
RAM Disk File System is Full
Replace Fuser KIT
Replace Supplies Using black only
Remove Shipping Sheet
Replace Color Cartridge
ROM Disk Device Failure
Replace Transfer KIT
Sanitizing Disk X% Complete
ROM Disk File Operation Failed
ROM Disk File System is Full
ROM Disk is Write Protected
Supplies Very LOW
Supplies LOW
Manage Supplies menu on
Printing Black only
Transfer KIT LOW Less than Xxxx Pages
Toner Collection Unit LOW
Toner Collection Unit Very LOW
Transfer KIT LOW
USB Accessory Error
Unsupported Drive Installed
Unsupported Supply Installed
USB Accessories Exceed Power
USB Storage File System is Full
USB Accessory not Functional
USB Accessory Unavailable
USB Storage Device Failure
Yellow Cartridge Very LOW To continue press OK
Yellow Cartridge LOW
Yellow Cartridge LOW Less than Xxxx Pages
Yellow Cartridge Very LOW
Product is jammed
Clear jams
Common causes of jams
Jam locations
Type of jam Procedure
13.XX.YY JAM in Optional Trays
Clear jams in the right door
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Clear jams in the output bin area
Clear jams in Tray
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Clear jams in Tray 2 or optional Trays 3, 4, or
Clear jams in the lower right door Tray 3, 4, or
Change jam recovery
Product feeds multiple sheets
Solve paper-handling problems
Product feeds multiple sheets
Product feeds incorrect page size
Product pulls from incorrect tray
Or by configuring your print settings
Product pulls from incorrect tray
Paper does not feed automatically
Transparencies or glossy paper will not feed
Paper does not feed from Tray 2, 3, 4, or
Transparencies or glossy paper will not feed
Paper does not feed from Tray 2, 3, 4, or
Output is curled or wrinkled
Envelopes jam or will not feed in the product
Output is curled or wrinkled
Envelopes jam or will not feed in the product
Printers and Faxes
Under Installable Options , click Update Now
Automatic Configuration list
Product does not duplex or duplexes incorrectly
Example print quality problems
Solve image-quality problems
2Repetitive defects ruler
Repetitive defects ruler
Calibrate the product
Manage and configure printer drivers
Optimize and improve image quality
Internal print-quality-test pages
Set the image registration
Displayed
Solve performance problems
Problem Cause Solution
Supplies Very LOW message is
Problem Solution
Solve connectivity problems
Solve direct-connect problems
Solve network problems
Properties
Product software problems
Computer for more information about Windows error
Solve common Windows problems
Mac OS X 10.5 and 10.6 Library/Printers/PPDs
Solve common Mac problems
Fax list
Print job was not sent to the product that you wanted
Printer
Wrong product name or IP address is being used. Another
Hardware troubleshooting
Software troubleshooting
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Supplies and accessories
Order parts, accessories, and supplies
Memory
Accessories
Part numbers
Print cartridges and toner collection unit
Cables and interfaces
Maintenance kits
Service and support
Hewlett-Packard limited warranty statement
Page
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Transfer
End User License Agreement
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Customer self-repair warranty service
Customer support
Product specifications
Environmental condition Recommended Allowed
Physical specifications
Product Height Depth Width Weight
Product Height Depth Width
Regulatory information
FCC regulations
Environmental product stewardship program
Non-U.S. returns
Return and recycling instructions
Paper
United States and Puerto Rico
HP Color LaserJet Enterprise CP4020-CP4520 Series
Material restrictions
Chemical substances
Material Safety Data Sheet Msds For more information
Declaration of Conformity
Power cord statement Japan
Safety statements
Laser safety
Vcci statement Japan Power cord instructions
Varoitus
Substances Table China
Index
Symbols/Numerics
DLC/LLC
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Monthly duty cycle
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Quality
TCP/IP
Msds
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CC489-90901* *CC489-90901