HP CP4025DN Laser CC490A manual Values

Table 10-1Control-panel messages (continued)

Description	Recommended action
56.X ERROR	A temporary printing error has occurred.	Turn the product off, and then turn the
To continue turn off then on		product on.
		If the message persists, contact HP support.
		See Customer support on page 246.

57.XX ERROR	A temporary printing error has occurred.
To continue turn off then on

Turn the product off, and then turn the product on.

If the message persists, contact HP support. See Customer support on page 246.

58.XX ERROR	A temporary printing error has occurred.
To continue turn off then on

Turn the product off, and then turn the product on.

If the message persists, contact HP support. See Customer support on page 246.

59.BO CLEANING MOTOR ERROR	This message appears for one of the
REPLACE TONER COLLECTION UNIT	following reasons:
	●	The cleaning motor is stuck.
	●	The toner collection unit is full.

Replace the toner collection unit. See Replace the toner collection unit

on page 167.

●The chute at the top of the toner collection unit is clogged.

59.XY ERROR	A temporary printing error has occurred.
To continue turn off then on

Turn the product off, and then turn the product on.

If the message persists, contact HP support. See Customer support on page 246.

60.X ERROR

To continue turn off then on

The tray specified by X is not lifting correctly.

X values

●2 = Tray 2

●3 = Tray 3

Follow the instructions on the product control panel.

62 NO SYSTEM	The product has an internal problem.	Turn the product off and then on.
To continue turn off then on		If the message persists, contact HP support.
		See Customer support on page 246.
66.XY.ZZ SERVICE ERROR	The external paper-handling controller has	Turn the product off and then on.
Check cables and turn off then on	detected a failure.	If the message persists, contact HP support.
		See Customer support on page 246.
68.X PERMANENT STORAGE FULL	The product NVRAM is full. Some settings	Press the OK button to clear the message. If
To continue press OK	saved in the NVRAM might have been reset	the message is not cleared, turn the product
	to the factory defaults. Printing can continue,	off, and then turn the product on.
	but some unexpected functions might occur	If the message persists, contact HP support.
	if an error occurred in permanent storage.
		See Customer support on page 246.
	X values
	● 0 = Internal memory
	● 1 = Removable disk

ENWW Interpret control-panel messages 187