Replacement instructions | HP CP4025DN Laser CC490A guide

4.Remove the new print cartridge from its protective bag.

NOTE: Be careful not to damage the memory tag on the print cartridge.

5.Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge.

6.Remove the orange protective cover from the print cartridge.

CAUTION: Avoid prolonged exposure to light.

CAUTION: Do not touch the green roller. Doing so can damage the cartridge.

ENWW	Replacement instructions 165

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HP CP4025DN Laser CC490A manual Replacement instructions

Contents

Color Laserjet Enterprise CP4020/CP4520 Page HP Color LaserJet Enterprise CP4020-CP4520 Series Printer Trademark Credits Copyright and LicenseCopyright Hewlett-Packard Development Company, L.P Conventions used in this guide Iv Conventions used in this guide Table of contents Connect the product Use the product with Mac Print tasks Paper and print media 109 Manage and maintain Color Solve problems Appendix C Product specifications Appendix a Supplies and accessoriesAppendix B Service and support 259 Appendix D Regulatory information Product basics Product comparison Model Features Job storage Environmental featuresAccess this feature through the printer driver For printing meaningful information while minimizing waste HP Color LaserJet CP4525 models Product featuresHP Color LaserJet CP4025 models Connectivity Languages and fontsPrint cartridges Supported operating systems Self-help Accessibility Front view Product views Back view Interface ports Power connection Model name Model number Interface portsSerial number and model number location Up arrow button Down arrow button OK button Control-panel layoutControl panel display Back arrow button Control panel menus Retrieve job menu Control panel menusShow Me How menu JOB ALL Jobs with PIN PrintDelete Copies Print Menu MAP Print ConfigurationInformation menu Paper handling menu Menu item Sub-menu item Values Description Manage supplies menuTray X Size Tray X Type Transfer KIT Stop Color Cartridges StopContinue Print in Black Black Cartridge Transfer KIT User Defined LOW Yellow CartridgeMagenta Cartridge Cyan Cartridge Printing menu Configure device menu Millimeters Default Paper SizeDefault Custom Paper Unit of Measure Size Dimension PCL sub-menu Classic Suppress Blank PagesMedia Source Mapping Standard Print Quality menu X2 Shift Auto Sense Mode Tray 1 Sensing Full SensingX1 Shift Y1 Shift NOW Delay Adjust PaperPrint Mode Restore Optimize Create Cleaning Auto Cleaning OFFCleaning Auto Cleaning Letter System setup menu First PS Defer Media EnabledDisabled USE Requested Tray Exclusively Alternative USE Another Tray EnabledLetterhead Mode OFF Sleep Delay Minute Usage Save Energy Wake TimeCustom Optimum SPEED/ENERGY Faster First Language JAM Recovery AutoAuto Continue OFF RAM Disk Auto Information Print SEC YES TimeoutTCP/IP Enable Menu Default IP Auto IP IPV4 Settings Config Method BootpSettings Subnet Mask Default Primary DNS IPV6 Settings EnableSettings Dhcp Renew OFF DLC/LLC Enable Idle TimeoutIPX/SPX Enable Appletalk Enable Diagnostics Embedded Tests DisableReset Reset Security YES Tests Snmp Test YESData Path Test YES Select ALL YES Packets Print Results YESPing Results Packets Sent 100TX Full 10T Half10T Full 100TX Half Resets menu Diagnostics menu Tray Paper Path SensorsPaper Path Test Source ALL Trays Used to identify arcing in the high Service menuVoltage power supply Color Band Test Print Test Software for Windows Supported operating systems for Windows Supported printer drivers for Windows HP UPD PS driver Select the correct printer driver for WindowsHP Universal Print Driver UPD HP PCL 6 driver Print to HP products in any location UPD installation modesUse this mode if you are installing UPD for a workgroup Priority for print settings Change the product configuration settings Change printer-driver settings for WindowsChange the default settings for all print jobs Windows Remove software for WindowsWindows XP Windows Vista HP Easy Printer Care HP Web JetadminSupported utilities for Windows HP Embedded Web Server Supported browsers Software Software for other operating systems Enww Use the product with Mac Remove software from Mac operating systems Software for MacSupported operating systems for Mac Supported printer drivers for Mac Click the Installable Options menu Mac OS X 10.5 Priority for print settings for MacChange printer-driver settings for Mac Print jobs Settings Open the HP Printer Utility HP Utility featuresSoftware for Mac computers HP Utility for Mac HP Embedded Web Server Supported utilities for Mac Print a cover page with Mac Create and use printing presets with MacPrint with Mac Resize documents or print on a custom paper size with Mac Print multiple pages on one sheet of paper with Mac Use watermarks with Mac Print on both sides manually Print on both sides of the page duplex printing with MacStore jobs with Mac Use automatic duplex printing Set the color options with Mac Use the Services menu with Mac Enww Connect the product Printer sharing disclaimer Supported network operating systems Mac CD installationConnect with USB Click the Options & Supplies button Click the Installable Options menuConnect to a network Supported network protocols Service name Description Benefits of encryption and authentication and allows for Additional protection through authentication and encryptionGuarantee privacy and data integrity between the client IPsec batch configuration Configure the IP address Install the product on a wired network Install the software Click the Installable Options menu Set or change the network password Configure network settingsView or change network settings Enww Enww Setting Description Link speed and duplex settings Enww Paper and print media Media type Understand paper useSpecial paper guidelines For this product Media type Do not Change the paper size and type Mac Change the printer driver to match the paper type and sizeChange the paper size and type Windows 1Supported paper and print media sizes Supported paper sizes Tray Optional Trays Automatic duplex Printing Size and dimensions Plain Paper HP Matte 105 g/m2 HP Matte 120 g/m2 Supported paper typesPaper type Tray Optional Trays 3 Automatic duplex Printing Cm 4 x 6 in size paper 15 mm Tray or bin Paper type Specifications QuantityTray and bin capacity Landscape Sided printing Face down Paper type Image orientation Duplex mode How to load paperPaper orientation for loading trays Paper orientation for loading Tray Top edge toward the front of the product Automatic 2-sided printing Face down Landscape Sided printing Face up Load Tray Load paper trays Load paper trays Enww Enww Enww Load Tray 2 with 10 x 15 cm 4 x 6 in size paper Enww Configure a tray by using the Paper Handling menu Configure traysConfigure a tray when loading paper Configure a tray to match print job settings Source Automatic paper sensing auto-sense modeAuto-sense settings Select the paper by source, type, or size Enww Enww Print tasks Cancel a print job Open the printer driver with Windows Print with Windows Print colored text as black grayscale with Windows Get help for any printing option with WindowsChange the number of print copies with Windows Use a printing shortcut with Windows Save custom print settings for reuse with Windows Create printing shortcuts Select an existing shortcut as a base Enww Improve print quality with Windows Print on preprinted letterhead or forms with Windows Enww Print on special paper, labels, or transparencies Enww Enww Print the first or last page on different paper with Windows Enww Scale a document to fit page size Enww Add a watermark to a document with Windows Manually print on both sides with Windows Print on both sides duplex with Windows Automatically print on both sides with Windows Enww Create a booklet with Windows Print on 10 x 15 cm 4 x 6 in paper with Windows Print multiple pages per sheet with Windows Select page orientation with Windows Enww Create a stored job with Windows Use job storage features with Windows Print a stored job Print or Print and Delete option is highlighted Delete a stored job Permanently store a job on the product Set job storage options with WindowsPrint one copy for proof before printing all the copies Temporarily store a job on the product Specify a name for the stored job Receive notification when someone prints a stored jobSet the user name for a stored job Set color options with Windows Enww Supported glossy paper Print special jobs with WindowsPrint business graphics or marketing material HP glossy 160g Print weatherproof maps and outdoor signsSupported tough paper HP glossy 130g Set the duplex alignment Enww Color Print in Grayscale Adjust colorAutomatic Neutral Grays Manual color adjustmentManual color options Halftone Use the HP EasyColor option for Windows Print color samples Match colorsSample book color matching Pantone color matching Advanced color use Enww Manage and maintain Print information pages HP Easy Printer Care software sections Use the HP Easy Printer Care softwareOpen the HP Easy Printer Care software Overview and Support tabs Settings tabSection Options Support tab HP Proactive Support Color Access Control Section Options Alert Settings link Use the HP Embedded Web Server Features Date & Time Tab or section Options Description AutoSendEdit Other Links Language Use HP Web Jetadmin software HP Encrypted High Performance Hard Disks Product security featuresSecurity statements Secure the HP Embedded Web Server Lock the control panel menus Secure stored jobs Lock the formatter Optimize speed or energy usage Economy settingsPowersave modes Disable or enable sleep mode Set the real-time clock Set sleep delayConfigure Device System Setup DATE/TIME Wake time To select the time format, and then press To select the hour, minute, and AM/PM settingSet the wake time Press the OK button after each selection Manage print cartridges Manage supplies and accessoriesPrint when a cartridge reaches estimated end of life Cartridge memory tag Recycle supplies Replace print cartridges Replacement instructions Replacement instructions Enww Replace the toner collection unit Enww Install memory DIMMs Xoooxxxoxo Xoxoxoo XOX Xoooxoxx Xoxoo Oxxxo Xoxoxoxoxoxo Push down on the Dimm until both latches engage the Dimm Enable memory Print & Fax icon Check Dimm installationMemory allocation Install external I/O cards Enww Clean the paper path Clean the product Product updates Enww Solve problems Troubleshooting checklist Solve general problems Factors that affect product performance Restore factory settings XX values Interpret control-panel messagesControl-panel message types Control-panel messages 13.XX.YY JAM in Lower Right Door 13.XX.YY Fuser Area JAM13.XX.YY Fuser Wrap JAM 13.XX.YY JAM Above TOP Output BIN Unexpected Size in Tray Transfer Unit ErrorEIO X BAD Transmission Embedded I/O BAD Transmission XX Error Xxxx ErrorFuser Error XY Error Values Changed Storage Error Settings8X.YYYY EIO Error 8X.YYYY Embedded Jetdirect Error Black Cartridge Very LOW Calibration Reset PendingBlack Cartridge LOW Black Cartridge LOW Less than Xxxx Pages Card Slot not Initialized Cleaning Disk X% CompleteCard Slot File System is Full Card Slot is Write Protected Data Received Cyan Cartridge LOWCyan Cartridge LOW Less than Xxxx Pages Cyan Cartridge Very LOW EIO File Operation Failed HP Secure Drive DisabledEIO X Disk Spinning UP EIO Device Failure Install Transfer Unit Install Color CartridgeInstall Fuser Install Supplies Media insert required in tray Load Tray 1 Type SizeFor help press Load Tray 2 Type Size Magenta Cartridge Very LOW Loading ProgramMagenta Cartridge LOW Magenta Cartridge LOW Less than Xxxx Pages Printing Stopped NON HP Supply InstalledMoving Solenoid Moving Solenoid and Motor RAM Disk is Write Protected RAM Disk Device FailureRAM Disk File Operation Failed RAM Disk File System is Full Replace Fuser KIT Replace Supplies Using black onlyRemove Shipping Sheet Replace Color Cartridge ROM Disk Device Failure Replace Transfer KIT Sanitizing Disk X% Complete ROM Disk File Operation FailedROM Disk File System is Full ROM Disk is Write Protected Supplies Very LOW Supplies LOWManage Supplies menu on Printing Black only Transfer KIT LOW Less than Xxxx Pages Toner Collection Unit LOWToner Collection Unit Very LOW Transfer KIT LOW USB Accessory Error Unsupported Drive InstalledUnsupported Supply Installed USB Accessories Exceed Power USB Storage File System is Full USB Accessory not FunctionalUSB Accessory Unavailable USB Storage Device Failure Yellow Cartridge Very LOW To continue press OK Yellow Cartridge LOWYellow Cartridge LOW Less than Xxxx Pages Yellow Cartridge Very LOW Product is jammed Clear jamsCommon causes of jams Jam locations Type of jam Procedure 13.XX.YY JAM in Optional Trays Clear jams in the right door Enww Enww Clear jams in the output bin area Clear jams in Tray Enww Clear jams in Tray 2 or optional Trays 3, 4, or Clear jams in the lower right door Tray 3, 4, or Change jam recovery Product feeds multiple sheets Solve paper-handling problemsProduct feeds multiple sheets Product feeds incorrect page size Product pulls from incorrect tray Or by configuring your print settingsProduct pulls from incorrect tray Paper does not feed automatically Transparencies or glossy paper will not feed Paper does not feed from Tray 2, 3, 4, orTransparencies or glossy paper will not feed Paper does not feed from Tray 2, 3, 4, or Output is curled or wrinkled Envelopes jam or will not feed in the productOutput is curled or wrinkled Envelopes jam or will not feed in the product Printers and Faxes Under Installable Options , click Update NowAutomatic Configuration list Product does not duplex or duplexes incorrectly Example print quality problems Solve image-quality problems 2Repetitive defects ruler Repetitive defects ruler Calibrate the product Manage and configure printer driversOptimize and improve image quality Internal print-quality-test pages Set the image registration Displayed Solve performance problemsProblem Cause Solution Supplies Very LOW message is Problem Solution Solve connectivity problemsSolve direct-connect problems Solve network problems Properties Product software problems Computer for more information about Windows error Solve common Windows problems Mac OS X 10.5 and 10.6 Library/Printers/PPDs Solve common Mac problems Fax list Print job was not sent to the product that you wantedPrinter Wrong product name or IP address is being used. Another Hardware troubleshooting Software troubleshooting Enww Supplies and accessories Order parts, accessories, and supplies Memory AccessoriesPart numbers Print cartridges and toner collection unit Cables and interfaces Maintenance kits Service and support Hewlett-Packard limited warranty statement Page Enww Transfer End User License Agreement Enww Customer self-repair warranty service Customer support Product specifications Environmental condition Recommended Allowed Physical specificationsProduct Height Depth Width Weight Product Height Depth Width Regulatory information FCC regulations Environmental product stewardship program Non-U.S. returns Return and recycling instructionsPaper United States and Puerto Rico HP Color LaserJet Enterprise CP4020-CP4520 Series Material restrictionsChemical substances Material Safety Data Sheet Msds For more information Declaration of Conformity Power cord statement Japan Safety statementsLaser safety Vcci statement Japan Power cord instructions Varoitus Substances Table China Index Symbols/Numerics DLC/LLC Enww Monthly duty cycle Enww Quality TCP/IP Msds Page CC489-90901* *CC489-90901