Manage supplies and accessories

Print when a cartridge reaches estimated end of life

When a print cartridge reaches the end of its estimated useful life, the control panel displays a <COLOR> CARTRIDGE VERY LOW message. You do not need to replace the supply at this time unless print quality is no longer acceptable. When the supply has reached this condition, the HP premium protection warranty for that supply has ended. The product does not supply more prompts after this message appears.

You can configure the product to stop when the <COLOR> CARTRIDGE VERY LOW message displays. The print cartridge might still be able to produce acceptable print quality. When the product stops, you can continue printing either by replacing the supply or by using the AT VERY LOW setting in the MANAGE SUPPLIES menu to reconfigure the product to continue printing. For more information, see Manage supplies menu on page 16.

The cartridge-life remaining is an approximation only, and it varies depending on the types of documents you print and other factors.

Manage print cartridges

Print-cartridge storage

Do not remove the print cartridge from its package until you are ready to use it.

CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.

HP policy on non-HP print cartridges

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured.

NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements.

To install a new HP print cartridge, see Replace print cartridges on page 164. To recycle the used cartridge, follow the instructions included with the new cartridge. For more information about recycling, see Return and recycling instructions on page 252.

HP fraud hotline and Web site

Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.

Your print cartridge might not be a genuine HP print cartridge if you notice the following:

●The supplies status page indicates that a non-HP supply is installed.

●You are experiencing a high number of problems with the print cartridge.

●The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).

162 Chapter 9 Manage and maintain

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