HP D8C84UT#ABA, D3K21UT#ABA, D3K19UT D3K19UT#ABA, Pro 4300 C9H67UT#ABA Solving Display Problems

Cannot enable integrated graphics after installing a PCI Express graphics card.

Cause Solution

On systems with Intel integrated graphics, the integrated graphics cannot be enabled after installing a PCI Express x16.

The integrated graphics can be enabled in Computer Setup if a PCI or PCI Express x1 graphics card is installed, but it cannot be enabled if there is a graphics card in the PCI Express x16 slot.

Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause	Solution
Pre-video memory error.	1.	Reseat DIMMs. Power on the system.
	2.	Replace DIMMs one at a time to isolate the faulty
		module.
	3.	Replace third-party memory with HP memory.
	4.	Replace the system board.

Blank screen and the power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause	Solution
Pre-video graphics error.	For systems with a graphics card:
	1.	Reseat the graphics card. Power on the system.
	2.	Replace the graphics card.
	3.	Replace the system board.

For systems with integrated graphics, replace the system board.

Blank screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computer beeps seven times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause	Solution
System board failure (ROM detected failure prior to video).	Replace the system board.

Monitor does not function properly when used with energy saver features.

Cause	Solution
Monitor without energy saver capabilities is being used with	Disable monitor energy saver feature.
energy saver features enabled.

Solving Display Problems 111