Solving Front Panel Component Problems
If you encounter problems with devices connected to the front panel, refer to the common causes and solutions listed in the following table.
Table C-16 Solving Front Panel Component Problems
A USB device, headphone, or microphone is not recognized by the computer.
Cause | Solution | |
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|
Device is not properly connected. | 1. | Turn off the computer. |
| 2. | Reconnect the device to the front of the computer and |
|
| restart the computer. |
|
| |
The device does not have power. | If the USB device requires AC power, be sure one end is | |
| connected to the device and one end is connected to a live | |
| outlet. | |
|
|
|
The correct device driver is not installed. | 1. | Install the correct driver for the device. |
| 2. | You might need to reboot the computer. |
|
|
|
The cable from the device to the computer does not work. | 1. | If possible, replace the cable. |
| 2. | Restart the computer. |
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|
|
The device is not working. | 1. | Replace the device. |
| 2. | Restart the computer. |
|
| |
USB ports on the computer are disabled in Computer Setup. | Run the Computer Setup utility and ensure that Device | |
| available is selected for appropriate USB ports under | |
| Security > Device Security. | |
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