HP Pro 4300 B8T87UT B8T87UT#ABA, D8C84UT#ABA, D3K21UT#ABA manual Solving USB Flash Drive Problems

Models: D8C84UT#ABA D3K21UT#ABA D3K19UT D3K19UT#ABA Pro 4300 C9H69UT#ABA Pro 4300 B8T87UT B8T87UT#ABA Pro 4300 B5P90UT#ABA Pro 4300 C9H67UT#ABA

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USDT computer boots too slow after removing a CD-ROM or DVD drive.

Cause

Solution

The system is searching for the drive during boot because the drive cable is still attached to the system board.

Disconnect the drive cable from the system board.

Solving USB Flash Drive Problems

If you encounter USB flash drive problems, common causes and solutions are listed in the following table.

Table C-15Solving USB Flash Drive Problems

USB flash drive is not seen as a drive letter in Windows.

Cause

Solution

 

 

The drive letter after the last physical drive is not available.

Change the default drive letter for the flash drive in Windows.

 

 

USB flash drive not found (identified).

 

 

 

Cause

Solution

 

 

The device is attached to a USB port that has been hidden in

Run the Computer Setup utility and ensure that “Device

Computer Setup.

available” is selected for “Front USB Ports” and “Rear USB

 

Ports” under Security > Device Security.

 

 

The device was not properly seated before power-up.

Ensure the device is fully inserted into the USB port before

 

applying power to the system

 

 

System will not boot from USB flash drive.

 

 

 

Cause

Solution

 

 

Boot order is not correct.

Run the Computer Setup utility and change boot sequence in

 

Storage > Boot Order.

 

 

Removable Media Boot is disabled in the Computer Setup

Run the Computer Setup utility and enable booting to

utility.

removable media in Storage > Storage Options. Ensure

 

USB is enabled in Storage > Boot Order.

 

 

The image on the device is not bootable.

Follow the procedures described in the “ROM Flash:

 

Replicating the Setup: Creating a Bootable Device:

 

Supported USB Flash Media Device” section of the Service

 

Reference Guide.

 

 

The computer boots to DOS after making a bootable flash drive.

Cause

Solution

 

 

Flash drive is bootable.

Install the flash drive only after the operating system boots.

 

 

Solving USB Flash Drive Problems 131

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HP Pro 4300 B8T87UT B8T87UT#ABA, D8C84UT#ABA, D3K21UT#ABA manual Table C-15Solving USB Flash Drive Problems