HP Pro 4300 C9H69UT#ABA, D8C84UT#ABA manual Activity Blinks Possible Cause Recommended Action

Models: D8C84UT#ABA D3K21UT#ABA D3K19UT D3K19UT#ABA Pro 4300 C9H69UT#ABA Pro 4300 B8T87UT B8T87UT#ABA Pro 4300 B5P90UT#ABA Pro 4300 C9H67UT#ABA

1 160
Download 160 pages 41.85 Kb
Page 103
Image 103

Table B-2Diagnostic Front Panel LEDs and Audible Codes (continued)

Activity

Blinks

Possible Cause

Recommended Action

 

 

 

 

 

Red Power LED flashes

4

Power failure (power supply

1.

Open the hood and ensure the 4 or 6-wire power

four times, once every

 

is overloaded).

 

supply cable is seated into the connector on the

second, followed by a two

 

OR

 

system board.

second pause. Beeps stop

 

2.

Check if a device is causing the problem by

after fifth iteration but

 

The incorrect external power

LEDs continue until

 

 

removing ALL attached devices (such as hard,

problem is solved.

 

supply adapter is being used

 

diskette, or optical drives, and expansion cards).

 

 

on the USDT.

 

Power on the system. If the system enters the

 

 

 

 

POST, then power off and replace one device at

 

 

 

 

a time and repeat this procedure until failure

 

 

 

 

occurs. Replace the device that is causing the

 

 

 

 

failure. Continue adding devices one at a time to

 

 

 

 

ensure all devices are functioning properly.

 

 

 

3.

Replace the power supply.

 

 

 

4.

Replace the system board.

 

 

 

OR

 

 

 

 

The USDT power supply adapter must be at 135W

 

 

 

and use the Smart ID technology before the system

 

 

 

will power up. Replace the power supply adapter with

 

 

 

the HP-supplied USDT power supply adapter.

 

 

 

 

Red Power LED flashes

5

Pre-video memory error.

CAUTION: To avoid damage to the DIMMs or the

five times, once every

 

 

system board, you must unplug the computer power

second, followed by a two

 

 

cord before attempting to reseat, install, or remove a

second pause. Beeps stop

 

 

DIMM module.

after fifth iteration but

 

 

1.

Reseat DIMMs.

LEDs continue until

 

 

problem is solved.

 

 

2.

Replace DIMMs one at a time to isolate the faulty

 

 

 

 

 

 

 

module.

 

 

 

3.

Replace third-party memory with HP memory.

 

 

 

4.

Replace the system board.

 

 

 

 

Red Power LED flashes

6

Pre-video graphics error.

For systems with a graphics card:

six times, once every

 

 

1.

Reseat the graphics card.

second, followed by a two

 

 

second pause. Beeps stop

 

 

2.

Replace the graphics card.

after fifth iteration but

 

 

LEDs continue until

 

 

3.

Replace the system board.

problem is solved.

 

 

For systems with integrated graphics, replace the system board.

Red Power LED flashes

8

Invalid ROM based on bad

eight times, once every

 

checksum.

second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until problem is solved.

1.Reflash the system ROM with the latest BIOS image.

2.Replace the system board.

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 95

Page 103
Image 103
HP Pro 4300 C9H69UT#ABA, D8C84UT#ABA, D3K21UT#ABA, D3K19UT D3K19UT#ABA Activity Blinks Possible Cause Recommended Action