HP Pro 4300 C9H67UT#ABA Post Numeric Codes and Text Messages, Test under Storage DPS Self-test

Models: D8C84UT#ABA D3K21UT#ABA D3K19UT D3K19UT#ABA Pro 4300 C9H69UT#ABA Pro 4300 B8T87UT B8T87UT#ABA Pro 4300 B5P90UT#ABA Pro 4300 C9H67UT#ABA

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POST Numeric Codes and Text Messages

This section covers those POST errors that have numeric codes associated with them. The section also includes some text messages that may be encountered during POST.

NOTE: The computer will beep once after a POST text message is displayed on the screen.

Table B-1Numeric Codes and Text Messages

Control panel message

Description

Recommended action

 

 

 

 

ERROR: No boot disk has been detected or

The computer cannot read the boot sector

1.

Check drive data and power cables.

the disk has failed.

of the boot disk.

2.

Use F10 Setup to make sure the first

 

 

 

 

 

boot device is set to drive C or the

 

 

 

primary hard drive.

 

 

3.

The drive has failed due to mechanical

 

 

 

or virus corruption. Replace the drive.

 

 

 

 

Keyboard Error

Keyboard failure.

1.

Reconnect keyboard with computer

 

 

 

turned off.

 

 

2.

Check connector for bent or missing

 

 

 

pins.

 

 

3.

Ensure that none of the keys are

 

 

 

depressed.

 

 

4.

Replace keyboard.

 

 

5.

Replace the system board.

 

 

 

 

511-CPU Fan not Detected

CPU fan is not connected or may have

1.

Reseat CPU fan.

 

malfunctioned.

2.

Reseat fan cable.

 

 

 

 

3.

Replace CPU fan.

 

 

 

 

1720-SMART Hard Drive Detects Imminent

Hard drive is about to fail. (Some hard

1.

Determine if hard drive is giving correct

Failure

drives have a hard drive firmware patch that

 

error message. Enter Computer Setup

 

will fix an erroneous error message.)

 

and run the Drive Protection System

 

 

 

test under Storage > DPS Self-test.

 

 

2.

Apply hard drive firmware patch

 

 

 

if applicable. (Available at

 

 

 

http://www.hp.com/support.)

 

 

3.

Back up contents and replace hard

 

 

 

drive.

 

 

 

Unsupported CPU

Recently installed processor is not

Install a processor supported by your

 

supported by the system.

system.

 

 

 

Time & Date Not Set

Invalid time or date in configuration

Reset the date and time under Control

 

memory.

Panel (Computer Setup can also be used).

 

RTC (real-time clock) battery may need to

If the problem persists, replace the RTC

 

battery.

 

be replaced.

Check for proper placement of the CMOS

 

CMOS jumper may not be properly

 

jumper if applicable.

 

installed.

 

 

 

 

 

 

POST Numeric Codes and Text Messages 93

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HP Pro 4300 C9H67UT#ABA, D8C84UT#ABA manual Post Numeric Codes and Text Messages, Table B-1Numeric Codes and Text Messages