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HP
Pro 4300 C9H67UT#ABA Installing a Security Lock, HP/Kensington MicroSaver Security Cable Lock
Models:
D8C84UT#ABA
D3K21UT#ABA
D3K19UT D3K19UT#ABA
Pro 4300 C9H69UT#ABA
Pro 4300 B8T87UT B8T87UT#ABA
Pro 4300 B5P90UT#ABA
Pro 4300 C9H67UT#ABA
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Specs
Install
Error codes
Password
Maintenance
Solving General Problems
Computer Setup F10 Utility
Preparation for Disassembly
Lithium Coin Cell Battery
Cleaning the Computer Case
Page 94
Image 94
Installing a Security Lock
The security locks displayed below and on the following pages can be used to secure the computer.
HP/Kensington MicroSaver Security Cable Lock
Figure
7-56
Installing a Cable Lock
86 Chapter 7 Removal and Replacement Procedures Small Form Factor (SFF) Chassis
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Contents
Maintenance and Service Guide
HP Compaq Pro 4300 Small Form Factor Business PC
About This Book
Iii
Iv About This Book
Table of contents
Illustrated parts catalog
Safety and Comfort Vii
105
Choosing recovery media 146 Creating recovery media
103
108
Product Features
Standard Configuration Features
Front Panel Components
Product Features
1Front Panel Components
Rear Panel Components
2Rear Panel Components
4Serial Number and Product ID Location Product Features
Serial Number Location
Installing the Windows Operating System
Installing and Customizing the Software
Downloading Microsoft Windows Updates
Customizing the Monitor Display Windows systems
Installing or Upgrading Device Drivers Windows systems
Launching Windows XP from Windows
Accessing Disk Image ISO Files
Computer Setup F10 Utility
Computer Setup F10 Utilities
Using Computer Setup F10 Utilities
Computer Setup F10 Utility
Computer Setup-File
1Computer Setup-File
Computer Setup-Storage
2Computer Setup-Storage
Computer Setup-Security
3Computer Setup-Security
System IDs
System Security
Option Description Hardware Power
Computer Setup-Power
4Computer Setup-Power
Management
Option Heading Power-On Options
Computer Setup-Advanced
5Computer Setup-Advanced
Bios Power-On
Bus Options
Device Options
Sata Hard Drives
Serial ATA Sata Drive Guidelines and Features
Serial ATA Hard Drive Characteristics
Sata Hard Drive Cables
Smart ATA Drives
Serial ATA Sata Drive Guidelines and Features
Hard Drive Capacities
Chassis Designations
Small Form Factor SFF
Preventing Electrostatic Damage to Equipment
Electrostatic Discharge Information
Generating Static
Relative Humidity Event 55% 40% 10%
Recommended Materials and Equipment
Personal Grounding Methods and Equipment
Grounding the Work Area
Static Shielding Protection Levels
Operating Guidelines
Cleaning the Keyboard
General Cleaning Safety Precautions
Cleaning the Computer Case
Routine Care
Cleaning the Mouse
Service Considerations
Cleaning the Monitor
Power Supply Fan
Screws
Cables and Connectors
Tools and Software Requirements
Hard Drives
Lithium Coin Cell Battery
Computer major components
Illustrated parts catalog
Spare parts
This chapter provides parts information for the chassis
Illustrated parts catalog
Expansion cards
Description Spare part number Optical drives
Keyboard
Sequential part number listing
Spare parts
Illustrated parts catalog
Spare parts
Illustrated parts catalog
Spare parts
Illustrated parts catalog
Preparation for Disassembly
1Serial Number and Product ID Location
Page
Computer Access Panel
Description Spare part number Access panel 636924-001
Front Bezel
Description Spare part number Front bezel 695080-001
Bezel Blanks
4Removing a Bezel Blank Replace the front bezel Bezel Blanks
System Board Connections
System Board Connector System Board Label Color Component
1System Board Connections
DIMMs
Installing Additional Memory
DDR3-SDRAM DIMMs
Installing DIMMs
Populating Dimm Sockets
Page
Removing or Installing an Expansion Card
Remove the access panel Computer Access Panel on
Page
Page
Page
Page
Page
Cable Management
Drives
Drive cables
Drive Positions
Installing and Removing Drives
2Drive Positions
3Extra Mounting Screws
Mounting Screw Device
Removing an Internal 5.25-inch Drive
Rotate the drive cage back down to its normal position
Installing an Optical Drive into the 5.25-inch Drive Bay
Page
Removing an Internal 3.5-inch Drive
Page
Installing a Drive into the 3.5-inch Internal Drive Bay
Page
Page
Remove the access panel Computer Access Panel on
39Installing Hard Drive Mounting Screws Drives
Page
Baffle
Description Spare part number Baffle 636921-001
Front Fan Assembly
Description Spare part number Front fan assembly 636922-001
Front I/O, Power Switch Assembly
Remove the front bezel Front Bezel on
Speaker
Description Spare part number Speaker 636925-001
Heat sink
Description Spare part number Heat sink 636919-001
Page
Page
Processor
Page
Power Supply
Pwrcmd
4Power supply cable system board connector
Power supply connector label System board connector
System Board
Page
Battery
Type 2 Battery Holder
Type 1 Battery Holder
Lift the battery out of its holder
Type 3 Battery Holder
Using the Small Form Factor Computer in a Tower Orientation
Installing a Security Lock
HP/Kensington MicroSaver Security Cable Lock
57Installing a Padlock Installing a Security Lock
Padlock
Front Bezel Security
Page
Japanese Power Cord Requirements
Power Cord Set Requirements
General Requirements
Country-Specific Requirements
Country Accrediting Agency
Post Error Messages
Table B-1Numeric Codes and Text Messages
Post Numeric Codes and Text Messages
Post Numeric Codes and Text Messages
Control panel message Description Recommended action
Table B-2Diagnostic Front Panel LEDs and Audible Codes
Activity Blinks Possible Cause
Activity Blinks Possible Cause Recommended Action
Troubleshooting Without Diagnostics
Safety and Comfort Before You Call for Technical Support
Helpful Hints
Page
Table C-1Solving General Problems
Solving General Problems
Solving General Problems
Computer date and time display is incorrect Cause Solution
Cannot remove computer cover or access panel Cause
There is no sound or sound volume is too low Cause Solution
Poor performance is experienced Cause Solution
Run Windows XP, Start Accessories Run
Cause Solution
Appendix C Troubleshooting Without Diagnostics
Table C-2Solving Power Problems
Solving Power Problems
Solving Power Problems
Power supply shuts down intermittently Cause Solution
Usdt power supply adapter must be at 135W and use
Solving Hard Drive Problems
Solving Hard Drive Problems
Table C-3Solving Hard Drive Problems
Computer will not boot from hard drive Cause Solution
Nonsystem disk/NTLDR missing message Cause Solution
Storage Boot Order
Computer seems to be locked up Cause
Removable hard drive is not recognized by the computer Cause
Table C-4Solving Media Card Reader Problems
Solving Media Card Reader Problems
Can not write to the media card Cause
Solving Media Card Reader Problems
Blank screen no video Cause Solution
Solving Display Problems
Table C-5Solving Display Problems
Personalization, select Adjust screen
Solving Display Problems
No Connection, Check Signal Cable displays on screen Cause
Dim characters Cause Solution
Image is not centered Cause Solution
Select ImageControl/ Horizontal Position or Vertical
Out of Range displays on screen Cause
Clicking noise coming from inside a CRT monitor Cause
Certain typed symbols do not appear correct Cause Solution
Symbol. Click Start All Programs Accessories
Solving Audio Problems
Solving Audio Problems
Table C-6Solving Audio Problems
Advanced Device Options Internal Speaker
Sound from headphones is not clear or muffled Cause
Line-in jack is not functioning properly Cause
Solving Printer Problems
Solving Printer Problems
Table C-7Solving Printer Problems
Printer prints garbled information Cause Solution
Printer is offline Cause Solution
Table C-8Solving Keyboard Problems
Solving Keyboard and Mouse Problems
Solving Keyboard and Mouse Problems
Table C-9Solving Mouse Problems
Appendix C Troubleshooting Without Diagnostics
Table C-10Solving Hardware Installation Problems
Solving Hardware Installation Problems
Solving Hardware Installation Problems
Computer will not start Cause Solution
Appendix C Troubleshooting Without Diagnostics
Solving Network Problems
Solving Network Problems
Table C-11Solving Network Problems
Network status link light never flashes Cause Solution
Diagnostics reports a failure Cause Solution
New network card will not boot Cause Solution
Out of memory error Cause Solution
Solving Memory Problems
Table C-12Solving Memory Problems
Memory count during Post is wrong Cause Solution
Solving Memory Problems
Insufficient memory error during operation Cause Solution
Some fans only operate when needed
Solving Processor Problems
Table C-13Solving Processor Problems
Make sure the processor heat sink is installed properly
Table C-14Solving CD-ROM and DVD Problems
Solving CD-ROM and DVD Problems
Solving CD-ROM and DVD Problems
Mode in Security Password Options
Movie will not play in the DVD drive Cause Solution
Cannot eject compact disc tray-load unit Cause
Solving USB Flash Drive Problems
Solving USB Flash Drive Problems
Table C-15Solving USB Flash Drive Problems
Solving Front Panel Component Problems
Table C-16Solving Front Panel Component Problems
Solving Internet Access Problems
Solving Internet Access Problems
Table C-17Solving Internet Access Problems
Cannot automatically launch Internet programs Cause
Double-clickAgere Systems PCI-SV92PP Soft
Click on System and Maintenance
Modem
Solving Software Problems
Table C-18Solving Software Problems
Password Security and Resetting
Cmos
Resetting the Password Jumper
Clearing and Resetting the Cmos
Figure D-1 Cmos button
Page
Drive Protection System DPS
Accessing DPS Through Computer Setup
Select Storage DPS Self-Test
System Recovery
System Recovery at system startup
System Recovery options
System Recovery from the Windows 7 Start Menu
Appendix F System Recovery
System Recovery from recovery media
Creating recovery media
Recovery media
Choosing recovery media
To create recovery discs Close all open programs
Page
Appendix G Specifications
Specifications
Table G-1Specifications
149
Index
Cmos
DVI-D VGA
Connectors on system board
Sata