Solving Network Problems

Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling.

Table C-11Solving Network Problems

Wake-on-LAN feature is not functioning.

Cause

Solution

 

 

S5 Maximum Power Saving feature is enabled.

Disable the S5 Maximum Power Saving option in Computer

 

Setup. Select Power > Hardware Power Management > S5

 

Maximum Power Saving.

 

 

Wake-on-LAN is not enabled.

To enable Wake-on-LAN in Windows XP:

 

1.

Select Start > Control Panel.

 

2.

Double-clickNetwork Connections.

 

3.

Double-clickLocal Area Connection.

 

4.

Click Properties.

 

5.

Click Configure.

 

6.

Click the Power Management tab, then select the

 

 

check box to Allow this device to bring the computer

 

 

out of standby.

 

To enable Wake-on-LAN in Windows Vista:

 

1.

Select Start > Control Panel.

 

2.

Under Network and Internet, select View network

 

 

status and tasks.

 

3.

In the Tasks list, select Manage network connections.

 

4.

Double-clickLocal Area Connection.

 

5.

Click the Properties button.

 

6.

Click the Configure button.

 

7.

Click the Power Management tab, then select the

 

 

check box to Allow this device to wake the computer.

 

To enable Wake-on-LAN in Windows 7:

 

1.

Select Start > Control Panel.

 

2.

Under Network and Sharing Center, click Change

 

 

adapter settings.

 

3.

Right-click the network connection you want to enable

 

 

WOL on and click Properties.

 

4.

Click Configure.

 

5.

Select Allow this device to wake the computer.

 

6.

Click OK.

 

 

 

Solving Network Problems 123

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HP Pro 4300 C9H69UT#ABA, D8C84UT#ABA, D3K21UT#ABA, D3K19UT D3K19UT#ABA manual Table C-11Solving Network Problems