Table C-1 Solving General Problems (continued)
Poor performance is experienced.
Cause | Solution | |
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Too many applications running. | 1. | Close unnecessary applications to free up memory. |
| 2. | Add more memory. Some applications run in the |
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| background and can be closed by |
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| corresponding icons in the task tray. To prevent these |
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| applications from launching at startup, go to Start > |
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| Run (Windows XP), Start > Accessories > Run |
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| (Windows Vista), or click on the Windows 7 start icon in |
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| the bottom left corner of the screen (Windows 7) and |
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| type msconfig. On the Startup tab of the System |
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| Configuration Utility, clear applications that you do not |
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| want to launch automatically. |
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Some software applications, especially games, are stressful | 1. | Lower the display resolution for the current application |
on the graphics subsystem |
| or consult the documentation that came with the |
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| application for suggestions on how to improve |
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| performance by adjusting parameters in the application. |
| 2. | Add more memory. |
| 3. | Upgrade the graphics solution. |
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| |
Cause unknown. | Restart the computer. | |
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Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing).
Cause | Solution | ||
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| |
Processor thermal protection activated: | 1. | Ensure that the computer air vents are not blocked and | |
A fan may be blocked or not turning. |
| the processor cooling fan is running. | |
2. | Open hood, press power button, and see if the | ||
OR | |||
| processor fan spins. If the processor fan is not spinning, | ||
The heat sink is not properly attached to the processor. |
| make sure the fan's cable is plugged onto the system | |
| board header. | ||
| 3. | If fan is plugged in, but is not spinning, then replace the | |
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| heat sink/fan assembly. | |
| 4. | Contact an authorized reseller or service provider. | |
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