Problem

Possible cause

Solution

 

 

 

 

My image is

The camera

•

Use Image Advice (see

grainy.

was too warm

 

page 92).

 

when the

• The effect will diminish as the

 

picture was

 

camera cools. For best image

 

taken, resulting

 

quality, avoid storing the

 

in images with

 

camera in very hot locations.

 

more noise

 

 

 

(graininess).

 

 

 

 

 

 

The ISO Speed

Use a lower ISO Speed setting

 

setting was too

(see page 76).

 

high.

 

 

 

 

 

 

The image or

Use a lower Image Quality or

 

video clip

Video Quality compression setting

 

compression

(see pages 68 and 70).

 

setting was too

 

 

 

high.

 

 

 

 

 

 

There was not

• Wait for natural lighting

 

enough light.

 

conditions to improve.

 

 

•

Add indirect lighting.

 

 

• Use the flash (see page 47).

 

 

 

Images are

You installed a

• Remove the memory card.

missing on

memory card

• Move the images from the

my camera.

after taking

 

internal memory to the

 

one or more

 

memory card (see page 123).

 

images so

 

 

 

images in

 

 

 

internal

 

 

 

memory are

 

 

 

not visible.

 

 

 

 

 

 

Troubleshooting and Support 143