Message

Possible cause

Solution

 

 

 

ERROR SAVING

The memory card

• Verify that the tab on

VIDEO

was half-locked

the memory card is

or

or was removed

fully in the unlocked

ERROR SAVING

before the

position.

IMAGE

camera finished

• Wait until the Memory

 

writing to the

light stops blinking

 

card.

before removing the

 

 

card from the camera.

 

 

 

Unable to format.

The memory card

Replace the memory card.

 

is corrupt.

 

 

 

 

Cannot display

An image was

• Transfer the image to

image.

taken with

your computer and try

<filename>

another camera

opening it with the

 

or an image file

HP Image Zone

 

was corrupted

software.

 

because the

• Do not remove the

 

camera did not

memory card when the

 

shut down

camera is turned on.

 

properly.

 

 

 

 

No devices are

The camera may

Make sure the camera is

connected to the

not be properly

properly inserted in the

camera dock.

seated in the

dock and check the USB

 

dock or the

cable connectors at both

 

cables may not

the dock and printer,

 

be firmly

computer, or television.

 

connected.

 

 

 

 

No printable

The camera has

Disconnect the camera

images in

no still images.

from the printer, then take

memory.

Video clips

still images before

or

cannot be printed

reconnecting the camera

No printable

directly from the

to the printer.

images on card.

camera.

 

 

 

 

Troubleshooting and Support 153