Problems and Solutions

Problem

Possible cause

Solution

 

 

 

The camera

The battery is

• Install a new or recharged

does not

functioning

battery.

turn on.

incorrectly, is

• Ensure that the battery is

 

dead, is

inserted correctly (see

 

installed

page 14).

 

incorrectly, is

• Ensure that you are using the

 

missing, or is

correct type of battery—a

 

the wrong type.

rechargeable HP Photosmart

 

 

R07 Lithium Ion battery for

 

 

HP Photosmart R-series

 

 

cameras (L1812A/L1812B).

 

 

 

 

The optional

• Ensure that the HP AC power

 

HP AC power

adapter is connected to the

 

adapter is not

camera through the cradle or

 

connected to

dock and is plugged into a

 

the camera, is

working electrical outlet.

 

not plugged in,

• Ensure that the HP AC power

 

or is not

adapter is not damaged or

 

functioning

defective.

 

correctly.

 

 

 

 

 

The camera

Reset the camera (see page 126).

 

has stopped

 

 

operating.

 

 

 

 

134 HP Photosmart R817/R818 User’s Manual