Message

Possible cause

Solution

 

 

 

 

Low ink.

The printer

Replace the ink cartridge.

 

cartridge is

You may be able to print

 

running low on

some images using the

 

ink.

current cartridge, but their

 

 

color and quality may not

 

 

be of high quality.

 

 

 

 

Printer error.

There is a

Turn the printer off, then on

 

problem with the

again. Press

on the

 

printer.

camera. Send the print

 

 

request again.

 

 

 

 

Unable to

There is no

• Check that the printer

communicate with

connection

is turned on.

 

printer.

between the

• Make sure the cable is

 

camera and

connected between the

 

printer.

printer and the camera

 

 

cradle or the dock. If

 

 

that does not work,

 

 

turn off the camera and

 

 

disconnect the USB

 

 

cable. Turn the printer

 

 

off and then on again,

 

 

reconnect the USB

 

 

cable, and turn the

 

 

camera on.

 

 

 

 

Printer top cover

The printer is

Close the top cover of the

is open.

open.

printer.

 

 

 

 

Incorrect or

The print head is

Install a new print head,

missing print

the incorrect

turn the printer off, then

head.

model or is

turn it back on.

 

 

missing.

 

 

 

 

 

 

158 HP Photosmart R817/R818 User’s Manual