Message | Possible cause | Solution |
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Low ink. | The printer | Replace the ink cartridge. | |
| cartridge is | You may be able to print | |
| running low on | some images using the | |
| ink. | current cartridge, but their | |
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| color and quality may not | |
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| be of high quality. |
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Printer error. | There is a | Turn the printer off, then on | |
| problem with the | again. Press | on the |
| printer. | camera. Send the print | |
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| request again. |
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Unable to | There is no | • Check that the printer | |
communicate with | connection | is turned on. |
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printer. | between the | • Make sure the cable is | |
| camera and | connected between the | |
| printer. | printer and the camera | |
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| cradle or the dock. If | |
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| that does not work, | |
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| turn off the camera and | |
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| disconnect the USB | |
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| cable. Turn the printer | |
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| off and then on again, | |
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| reconnect the USB | |
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| cable, and turn the | |
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| camera on. |
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Printer top cover | The printer is | Close the top cover of the | |
is open. | open. | printer. |
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Incorrect or | The print head is | Install a new print head, | |
missing print | the incorrect | turn the printer off, then | |
head. | model or is | turn it back on. |
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| missing. |
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