Problem | Possible cause | Solution |
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I get an error | A power surge | Close the HP Image Zone Transfer |
message | or electrostatic | software, remove the camera from |
when | discharge may | the cradle or dock, and reset the |
transferring | have | camera (see page 126). Then, |
images to my | interrupted the | restart the image transfer process |
computer. | transfer. | (see page 97). |
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I am having a |
| • Refer to the computer |
problem |
| requirements (page 128). |
installing or |
| • Refer to the HP Customer |
using the |
| Support website: |
HP Image |
| www.hp.com/support |
Zone |
|
|
software. |
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Troubleshooting and Support 147
