HP Serviceguard Metrocluster manual Troubleshooting Continentalclusters Error Messages

Table 2 Troubleshooting Continentalclusters Error Messages

Command/Component	Symptoms
ccmonpkg	The ccmonpkg package fails
	to start. The following error
	message is written to the

/var/opt/ resmon/ log/client.log file: Process ID: 26962 (/usr/lbin/cmclsentryd) Log Level: “Error rm_client_connect: Cannot get IP address for localhost.”

Cause

The system is unable to resolve the IP address of the localhost. As a result, the EMS initialization fails.

Resolution

Ensure that the host name, localhost, resolves to the loopback address. Check whether the /etc/hosts file has entries for the name localhost.

cmcheckconcl	The cmcheckconcl
	command fails with the
	following error message:
	“Not all the nodes are
	specified in cluster.”

csshsetup	Following error messages
	are encountered while using
	the csshsetup command:
	“grep: can't open
	/.ssh/authorized_keys2
	/opt/dsau/bin/csshsetup[29]:
	/.ssh/authorized_keys2:
	Cannot create the specified
	file.”

The cause must be one of the following:

•The Fully Qualified Domain Name (FQDN) cannot be resolved amongst the nodes in the Continentalclusters.

•The SSH trust is not established.

The HOME variable is not set.

•Ensure all nodes of the primary and recovery cluster are specfied under the CLUSTER CONFIGURATION Section in the Continentalclusters configuration file.

•Ensure that the FQDNs are resolvable amongs the nodes in the Continentalclusters.

•Ensure that the SSH trust is set up properly.

Set the HOME variable to the conclusr’s home directory:

$HOME=/home/conclusr

csshsetup	The following command	The HOME variable is not set. Set the HOME variable to the
	output is displayed:	conclusr’s home directory:
	“Generating	$HOME=/home/conclusr
	public/private rsa
	key pair. Please be
	patient.... Key
	generation might
	take a few minutes
	open /.ssh/id_rsa
	failed: Permission
	denied. Saving the
	key failed:
	/.ssh/id_rsa. Error:
	Unable to generate
	key pair on local
	host Error: Unable
	to setup local
	system
	<machine_name>”.

cmcheckconcl	The following error message
	is encountered while using
	the cmcheckconcl
	command: Error: “Global
	package switching flag is set

The cause must be one of the following:

•The AUTO_RUN flag in the package

•Set the AUTO_RUN flag in the package configuration file to NO.

•Ensure that the autorun attribute is set to NO for

72 Troubleshooting Continentalclusters