HP VA799UT 799UT#ABA, Z400 H2D81US manual Solving hard drive problems, 4Hard drive problems, F1440

Table 6-3Diskette problems (continued)

Problem	Cause	Solution
Cannot format diskette.	Invalid media reported.	When formatting a disk in MS-DOS, you might need to
		specify diskette capacity.
		For example, to format a 1.44-MB diskette, enter the
		following command at the MS-DOS prompt: FORMAT
		A: /F:1440
A problem has occurred with a disk	The directory structure is bad,	1. Right-click Start, select Explore, and then select a
transaction.	or there is a problem with a file.		drive.
		2.	Select File>Properties>Tools.
		3.	Under Error-checking, select Check Now.
Diskette drive cannot read	Diskette is not formatted.	Format the diskette.
a diskette.
	You are using the wrong	Verify the type of drive that you are using and use the
	diskette type for the drive type.	correct diskette type.
	You are reading the wrong	Verify the drive letter in the path statement.
	drive.
	Diskette is damaged.	Replace the diskette with a new one.
Invalid system disk is displayed.	A diskette that does not contain	When drive activity stops, remove the diskette and press
	the system files needed to start	the Spacebar. The workstation attempts to boot from the
	the workstation has been	next device in the boot order.
	inserted into the drive.
	Diskette error has occurred.	Restart the workstation by pressing the power button.
Cannot boot to diskette	Diskette is not bootable.	Replace with a bootable diskette.
	Diskette boot has been	Run the Computer Setup (F10) Utility and enable diskette
	disabled in Computer Setup.	boot in Storage>Boot Order.
	Removable media boot has	Run the Computer Setup (F10) Utility and enable
	been disabled in Computer	Removable Media Boot in Storage>Storage Options.
	Setup.
	Diskette MBR validation is	Run the Computer Setup (F10) Utility and disable
	enabled.	Diskette MBR Validation in Storage>Storage Options.

Solving hard drive problems

Table 6-4Hard drive problems

Problem Cause Solution

Hard drive error occurs.	Hard disk has bad sectors or
	has failed.

Locate and block the usage of bad sectors. If necessary, reformat the hard disk.

If the drive is detected by the BIOS, run DPS Self-test.

Disk transaction problem.	The directory structure is bad,
	or there is a problem with a file.

1.Right-click Start, select Explore, and select a drive.

2.Select File>Properties>Tools.

3.Under Error-checking, select Check Now.

ENWW Troubleshooting scenarios and solutions 121