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HP
Z400 H2D81US, VA799UT 799UT#ABA
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2Removing the cable lock Replacing components
Models:
Z400 H2D81US
VA799UT 799UT#ABA
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Troubleshooting
Specifications
Install
Error codes
Workstation mouse Pin Signal
Password
Disable 16 is the default
Symbol Description
Warranty
Configuring RAID devices
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Removing the cable lock
68 Chapter 5 Replacing components
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Contents
HP 400 Workstation
Copyright Information Warranty
Trademark Credits
About this guide
Guide topics
Iv About this guide
Table of contents
Restoring the operating system
System management
Replacing components
Customer self-repair Removing and installing components
Diagnostics and troubleshooting
Configuring RAID devices
179
Configuring password security and resetting Cmos
Appendix D Locating HP resources
Xii
Product features
Product overview
System board architecture
Topics
Graphics
Processor technology
Memory technology
Additional features
Expansion card slots
Workstation components
Chassis components
1Workstation component descriptions
Description
Front panel components
2Front panel connectors
Symbol Description
3Rear panel connectors
Rear panel components
Workstation specifications
Physical characteristics
Power supply description
Power supply voltages
Voltage rail
Power supply currents
5Maximum current per rail
6Power supply specifications
Power supply specifications
Power consumption and heat dissipation
Resetting the power supply
System fans
Environmental specifications
7HP Workstation environmental specifications
Temperature Humidity Altitude Shock Vibration
Non-operating
Energy Star Qualification
EUP compliance mode
Accessibility Hyper-threading
Enabling EUP compliance mode
Disabling EUP compliance mode
HP Cool Tools
6Proper workstation placement
Ensuring proper ventilation
Setting up the operating system
Transferring files and settings to your Windows workstation
Setting up the Microsoft operating system
Installing or upgrading device drivers
Setting up Red Hat Enterprise Linux
Installing with the HP driver CD
Setting up Novell Sled
Installing and customizing Red Hat-enabled workstations
Updating the workstation after first boot
Upgrading the Bios
Determining current Bios
Upgrading Bios
Upgrading device drivers
Restore methods
Restoring the operating system
Restoring the operating system
Ordering backup software Restoring Windows Vista
Ordering the RestorePlus! media
Creating RestorePlus! media
Restoring Windows XP Professional
Creating HP Backup and Recovery Hpbr media
Creating restore media
Using RestorePlus
Using Hpbr
Using the recovery partition
Restoring Novell Sled
System management
Computer Setup F10 Utility
Computer Setup F10 functionality
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Accessing the Computer Setup F10 Utility
Heading Option Description
Computer Setup F10 Utility menu
1Computer Setup F10 Utility menu descriptions
Disable 16 is the default
As a bootable device
Enabled by the operating system
MWAITE-AWARE OS
PCI VGA
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Workstation management
Section topics
Initial workstation configuration and deployment
Installing a remote system
Replicating the setup
Copying a setup configuration to a single workstation
Copying a setup configuration to multiple workstations
HP Client Manager Software
Altiris Client Management Solutions
Updating and managing software
Subscribers Choice
System Software Manager
Proactive Change Notification
HPQFlash
ROM Flash
Remote ROM Flash
FailSafe Boot Block ROM
Recovering the workstation from Boot Block Recovery mode
2Security features overview
Feature Purpose How it is established
Workstation security
Asset tracking
Feature Purpose
Sata hard disk drive security
Using DriveLock
DriveLock applications
Enabling DriveLock
Select SecurityDriveLock Security
Password security
Establishing a power-on password using workstation setup
Entering a power-on password
Entering a setup password
Changing a power-on or setup password
Deleting a power-on or setup password
National keyboard delimiter characters
3National keyboard delimiter characters
Language Delimiter
Clearing passwords
Side access panel sensor Smart Cover Sensor optional
Setting the side access panel sensor protection level
Side access panel solenoid lock
Fault notification and recovery
ECC fault prediction
Drive Protection System
Thermal sensors
Dual-state power button
Changing the power button configuration
Replacing components
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Generating static
Service considerations
ESD information
Preventing ESD equipment damage
Personal grounding methods and equipment
1Static shielding protection levels
Method Voltage
Grounding the work area
Recommended ESD prevention materials and equipment
Special handling of components
Cables and connectors
Tools and software requirements
Hard disk drives
Lithium coin cell battery
Customer self-repair
Removing and installing components
Component locations
2System board components ID
Component
Predisassembly procedures
Disassembly order
3Workstation component installation
To install Remove Then remove Replace
Cable lock optional
2Removing the cable lock Replacing components
Installing the side access panel
Side access panel
Removing the side access panel
Installing the side access panel sensor
Side access panel sensor optional
Removing the side access panel sensor
Installing the side access panel solenoid lock
Side access panel solenoid lock
Removing the side access panel solenoid lock
Front panel I/O device assembly
Installing the front bezel
Removing the front panel I/O device assembly
Bezel
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Installing the front panel I/O device assembly
Power button assembly
Removing the power button assembly
Installing the power button assembly
Optical disk drive
Removing an optical disk drive from the optical bay
12Removing the optical disk drive Replacing components
Installing an optical disk drive in the optical bay
14Connecting power and data cables Replacing components
Removing the workstation speaker
Installing the workstation speaker
Workstation speaker
Installing the power supply
Power supply
Removing the power supply
Power connections
4Power connector description
Installing the rear system fan assembly
Rear system fan assembly
Removing the rear system fan assembly
Dimm installation guidelines
Dimm installation order
Supported Dimm configurations
Memory
Bios errors and warnings
Removing a Dimm
Installing a Dimm
22Seating the Dimm Secure the socket levers
Type
Expansion card slot identification
Slot identification and description
Card configuration restrictions for power supplies
Choosing an expansion card slot
Expansion card
Expansion card slot description
Removing an expansion card
6Workstation PCIe compatibility matrix
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Installing an expansion card
Installing the battery
Battery
Removing the battery
Installing the hard disk drive
Installation guidelines
Hard disk drive
Removing the hard disk drive
Installation
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CPU heatsink
Removing the CPU heatsink
Installing the CPU heatsink
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CPU
Removing a CPU
Installing a CPU
Removing the system board
Installing the system board
System board
Product recycling
Diagnostics and troubleshooting
Calling technical support
Locating ID labels
Locating warranty information
Diagnosis guidelines
Diagnosis at startup
Diagnosis during operation
Troubleshooting checklist
HP troubleshooting resources and tools
Troubleshooting a problem
HP Help and Support Center
Support
At startup
Helpful hints
Product Change Notifications
Customizing the monitor display
Troubleshooting scenarios and solutions
During operation
Problem Cause Possible Solution
Solving minor problems
1Minor problems
Problem Cause
Possible Solution
Solving power supply problems
Testing power supply
2Power supply problems
Problem Cause Solution
Select FilePropertiesTools
Solving diskette problems
3Diskette problems
Solving hard drive problems
4Hard drive problems
Boot in StorageBoot Order
F1440
SecurityRestore Master Boot Record
Solving display problems
5Display problems
Select StartAll Programs AccessoriesSystem
Support.html
6Audio problems
Properties
For this CD-ROM device
Devices
Self-troubleshooting with HP Vision Field Diagnostics
Solving printer problems
7Printer problems
DIR C\ printer port
Downloading and accessing HP Vision Field Diagnostics
Overview
User interface
Survey tab
Categories Levels include
Test tab
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History tab
Errors tab
Status tab
Help tab
Diagnostic LED and audible beep codes
Diagnostic codes and errors
Downloading the latest diagnostic utility
8Diagnostic lights and audible codes
Activity Possible cause
Activity Possible cause Recommended action
See the ROM Flash section of the Maintenance and Service
LED state LED color System status
LED color definitions
9LED color definitions
Screen message Probable cause Recommended action
Post error messages
10POST error messages
Verify that a memory module cooling fan is installed
Dimm Configuration DIMMs are not installed correctly not
CPU Overtemp Insufficient processor cooling or
Replace the processor with a compatible one
Screen message Probable cause
1Maximum hard drives
Configuring RAID devices
Maximum hard drive configurations
Configuring Sata RAID devices
Attaching Sata HDDs
Configuring system Bios
Creating RAID volumes
Deleting RAID volumes
Configuring SAS RAID devices
Supported configurations
SAS RAID 0 configuration
SAS RAID 1 configuration
SAS RAID 1E configuration
Configuring password security and resetting Cmos
Preparing to configure passwords
Using the Cmos Button
Resetting the password jumper
Clearing and Resetting the Cmos
Using the Computer Setup F10 Utility to Reset Cmos
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Connector pins
Workstation keyboard Pin Signal
Workstation mouse Pin Signal
Workstation Ethernet Pin 10/100-MbSignal 1000-Mb
Workstation USB Pin Signal
Pin Signal
Sata drive Pin Signal
Signal Pin Data Cable Power Cable
SAS drive Segment Pin
Plug
Cable
Receptacles
Workstation VGA Pin Signal
DVI-I cable Pin Signal
Display port
Main power cable, P1
Internal USB 1 Pin Signal
CPU power cable, P3
Graphics aux. power cables, P12 Pin Signal Color
Internal USB 2
Workstation rear system fan Pin Signal
Internal USB 1
Workstation CPU fan Pin Signal
Workstation FDD Pin Signal
Signal Pin
Workstation internal serial
System board designators
Designator Silk screen Component
Appendix B System board designators
General cleaning safety precautions
Cleaning the workstation case
Cleaning the keyboard
Routine Care
Cleaning the monitor
Cleaning the mouse
Locating HP resources
Product information on
Product information
Table D-1Product information
Topic Location
All Programs HP Cool Tools
Product support
Table D-2Product support
Customer Bulletins, or Customer Notices
Product documentation
Table D-3Product documentation
Product diagnostics
Table D-4Product diagnostics
Product updates
Table D-5Product updates
TaskUse Tools to view...ToolsMy Computer
InformationView general system information
Index
Appendices
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