
Table 6-10 POST error messages (continued)
Screen message | Probable cause | Recommended action | |
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|
Memory configuration is incorrect. | 1. | Run the Computer Setup (F10) Utility or the | |
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| Windows utilities. |
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| 2. | Verify that the memory modules are installed |
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| properly. |
|
| 3. | If |
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| memory configuration using HP memory. |
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| 4. | Verify the memory module type. |
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|
|
|
RAM failure. | 1. | Run the Computer Setup (F10) utility or the | |
|
|
| Windows utilities. |
|
| 2. | Be sure that memory modules are installed |
|
|
| correctly. |
|
| 3. | Verify the memory module type. |
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| 4. | Remove and replace memory modules one at a |
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|
| time to isolate faulty modules. |
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| 5. | Replace faulty memory modules. |
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| 6. | If the error persists after replacing memory |
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| modules, replace the system board. |
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| |
Memory modules do not match. | Replace the memory modules with matched sets. | ||
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| |
Defective memory module. | Replace the memory module. | ||
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| |
disabled |
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| |
Improper module load. | Reseat the memory module correctly. | ||
and user rank was disabled |
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|
|
|
| |
Insufficient memory module cooling. | Verify that a memory module cooling fan is installed and | ||
temperature detected |
| operating. | |
|
|
| |
Memory configured incorrectly. | Reconfigure the memory modules in the proper slots. | ||
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|
|
|
DIMMs are installed that do not fulfill | 1. | Verify that the memory module type matches | |
detected | system requirements. |
| workstation requirements. |
|
| 2. | Insert the DIMM in the proper memory socket. |
|
| 3. | Replace the DIMM if the problem persists. |
|
|
| |
Installed DIMMs are improperly | Verify that matching DIMMs are installed. | ||
detected | matched. |
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|
|
|
| |
Incorrect memory module type in use. | Verify that the memory modules are compatible with | ||
condition detected |
| workstation requirements. | |
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|
|
|
Processor has failed to initialize. | 1. | Reseat the processor in its socket. | |
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| 2. | If the processor does not respond, replace it. |
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| 3. | Replace the system board. |
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|
|
|
A memory module in the memory | 1. | Verify the memory module type. | |
Modules | socket identified in the error message | 2. | Insert the DIMM in another memory socket. |
| is missing critical SPD information, or | ||
| is incompatible with the chipset. | 3. | Replace the module with a DIMM conforming |
|
|
to the SPD standard.
140 Chapter 6 Diagnostics and troubleshooting | ENWW |