HP VA799UT 799UT#ABA, Z400 H2D81US manual Replace the processor with a compatible one

Models: Z400 H2D81US VA799UT 799UT#ABA

1 192
Download 192 pages 6.99 Kb
Page 155
Image 155

Table 6-10POST error messages (continued)

Screen message

Probable cause

Recommended action

 

 

 

919—Multi-Bay Riser Not

Multi-Bay riser mechanism is missing

1. Replace or reconnect the missing Multi-Bay

Connected

or is not connected.

 

mechanism to the system board.

 

 

2.

Reseat or replace the missing mechanism cable.

 

 

 

920—Fatal error on QPI link X

Fatal error detected on QPI link x,

System board problem; contact HP Support.

 

where x is 0 or 1. This type of error is

 

 

 

identified on the line following the error

 

 

 

message.

 

 

 

 

 

921—Fatal error on QPI

Fatal error detected in QPI link x

Potential system board problem; contact HP Support.

Protocol link X

protocol, where x is 0 or 1. This type of

 

 

 

error is identified on the line following

 

 

 

the error message.

 

 

 

 

 

922—Fatal error on PCIe slot

Fatal error occurred in the designated

Move the card to a different slot. If the problem persists,

X

slot.

replace the card.

 

 

 

923—Fatal error on ESI port 0

A fatal error occurred on ESI port 0.

Verify that the ESI port device is connected and working

 

slot.

properly.

 

 

 

924—Fatal error on IOH core

Fatal error detected on IOH core x,

Potential system board problem; contact HP Support.

X

where x is 0 or 1. This type of error is

 

 

 

identified on the line following.

 

 

 

 

 

925—Fatal error on IOH

Fatal miscellaneous error detected on

Potential system board problem; contact HP Support.

miscellaneous

IOH core x, where x is 0 or 1.

 

 

 

 

 

926—Fatal error on IOH Vtd

Fatal error detected in the Intel

Potential system board problem; contact HP Support.

 

Virtualization Technology.

 

 

 

 

 

927—Fatal error on DIMM in

Fatal multibit ECC error detected on

Replace the DIMM in the identified slot.

slot CPU X DIMM Y

the DIMM in the slot labeled CPU x

 

 

 

DIMM y (where x is 0 or 1 and y is 1 -

 

 

 

6), as labeled on the system board.

 

 

 

 

 

928—Fatal machine check

 

Contact HP support.

detected on CPU X

 

 

 

 

 

 

1720—SMART Hard Drive

Hard drive is about to fail. (Some hard

1. Determine if the hard disk drive is giving a correct

Detects Imminent Failure

disk drives have a firmware patch that

 

error message.

 

fixes erroneous error messages.)

2.

Run the Drive Protection System test (if

 

 

 

 

 

applicable).

 

 

3.

Apply firmware patch (if applicable).

 

 

 

See http://www.hp.com/support.

 

 

4.

Back up contents and replace the hard disk drive.

 

 

 

1783—Fixed Disk 0/1 locked

Hard disk drive failure.

Diagnose the hard disk drive, and replace it if

 

 

necessary.

 

 

 

1796—SATA Cabling Error

Missing or improperly attached cable.

Verify that a cable is attached. Reattach the cable.

 

 

 

1797—SATA Drivelock is not

SATA Drivelock is not supported in

Disable RAID mode, or disable SATA drivelock..

supported in RAID mode

RAID mode.

 

 

 

 

 

1801—Microcode Update

Unsupported processor (C0 Stepping

The microcode update failed. Check the processor

Error

or greater only).

stepping to ensure it is a supported stepping. If it is

 

 

contact, HP Support.

 

 

 

1802—Processor Not

The system board does not support the

Replace the processor with a compatible one.

Supported

processor.

 

 

 

 

 

 

ENWW

Diagnostic codes and errors 143

Page 155
Image 155
HP VA799UT 799UT#ABA, Z400 H2D81US manual Replace the processor with a compatible one