
◦Launches DST Smart tests for both SATA and SAS drives
◦Many other tests and diagnostics
●Warranty Code output – A unique warranty code is generated for each failure which can be used to validate diagnostic use for a specific system
●Easy to use - uses similar user interface as previous field diagnostics, HP Insight Diagnostics
●True End2End diagnostics – same diagnostics modules used in factory
●Easy to obtain
◦Download from Web
◦USB key bootable or CD bootable
◦Included with restore media
It is expected that these Vision diagnostics will be run on supported products when attempting to troubleshoot system issues.
Overview
The HP Vision Field Diagnostics utility allows you to view information about the hardware configuration of the workstation and perform hardware diagnostic tests on the subsystems of the workstation. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues.
The Survey tab is displayed when you invoke HP Vision Field Diagnostics. This tab shows the current configuration of the workstation. From the Survey tab, there is access to several categories of information about the workstation. Other tabs provide additional information, including diagnostic test options and test results. The information in each screen of the utility can be saved as an html file and stored on a diskette or USB flash drive.
Use HP Vision Field Diagnostics to determine if all the devices installed on the workstation are recognized by the system and functioning properly. Running tests is optional but recommended after installing or connecting a new device.
You should run tests, save the test results, and print them so that you have printed reports available before placing a call to the Customer Support Center.
NOTE:
Downloading and accessing HP Vision Field Diagnostics
To access HP Vision Field Diagnostics the utility has to be downloaded from the HP Web site and copied to CD or USB drive.
1.Go to http://www.hp.com.
2.Select the Support & Drivers link.
3.Select the Download driver and software radio button.
4.Enter your product number (for example, 800) in the text box, and then press Enter.
5.Select your operating system.
6.Select the Diagnostic link.
7.Locate HP Vision Field Diagnostics and select Download.
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