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HP
VA799UT 799UT#ABA, Z400 H2D81US
manual
HP 400 Workstation
Models:
Z400 H2D81US
VA799UT 799UT#ABA
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Troubleshooting
Specs
Install
Error messages
Workstation mouse Pin Signal
Password
Disable 16 is the default
Symbol Description
Warranty
Configuring RAID devices
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HP
400 Workstation
Maintenance and Service Guide
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Contents
HP 400 Workstation
Trademark Credits
Copyright Information Warranty
Guide topics
About this guide
Iv About this guide
Table of contents
System management
Restoring the operating system
Replacing components
Customer self-repair Removing and installing components
Diagnostics and troubleshooting
Configuring RAID devices
Appendix D Locating HP resources
Configuring password security and resetting Cmos
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Product overview
Product features
System board architecture
Topics
Memory technology
Processor technology
Graphics
Expansion card slots
Additional features
Chassis components
Workstation components
1Workstation component descriptions
Description
Symbol Description
2Front panel connectors
Front panel components
Rear panel components
3Rear panel connectors
Physical characteristics
Workstation specifications
Power supply description
Power supply voltages
5Maximum current per rail
Power supply currents
Voltage rail
Power consumption and heat dissipation
Power supply specifications
6Power supply specifications
System fans
Resetting the power supply
7HP Workstation environmental specifications
Environmental specifications
Temperature Humidity Altitude Shock Vibration
Non-operating
Energy Star Qualification
Accessibility Hyper-threading
EUP compliance mode
Enabling EUP compliance mode
Disabling EUP compliance mode
HP Cool Tools
Ensuring proper ventilation
6Proper workstation placement
Setting up the operating system
Installing or upgrading device drivers
Setting up the Microsoft operating system
Transferring files and settings to your Windows workstation
Installing with the HP driver CD
Setting up Red Hat Enterprise Linux
Installing and customizing Red Hat-enabled workstations
Setting up Novell Sled
Updating the workstation after first boot
Upgrading the Bios
Determining current Bios
Upgrading device drivers
Upgrading Bios
Restoring the operating system
Restore methods
Ordering the RestorePlus! media
Ordering backup software Restoring Windows Vista
Restoring the operating system
Restoring Windows XP Professional
Creating RestorePlus! media
Creating HP Backup and Recovery Hpbr media
Using RestorePlus
Creating restore media
Using Hpbr
Using the recovery partition
Restoring Novell Sled
System management
Computer Setup F10 functionality
Computer Setup F10 Utility
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Accessing the Computer Setup F10 Utility
1Computer Setup F10 Utility menu descriptions
Computer Setup F10 Utility menu
Heading Option Description
Disable 16 is the default
As a bootable device
Enabled by the operating system
MWAITE-AWARE OS
PCI VGA
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Section topics
Workstation management
Installing a remote system
Initial workstation configuration and deployment
Copying a setup configuration to a single workstation
Replicating the setup
Copying a setup configuration to multiple workstations
Updating and managing software
Altiris Client Management Solutions
HP Client Manager Software
Proactive Change Notification
System Software Manager
Subscribers Choice
Remote ROM Flash
ROM Flash
HPQFlash
Recovering the workstation from Boot Block Recovery mode
FailSafe Boot Block ROM
Feature Purpose How it is established
2Security features overview
Workstation security
Asset tracking
Sata hard disk drive security
Feature Purpose
DriveLock applications
Using DriveLock
Select SecurityDriveLock Security
Enabling DriveLock
Password security
Entering a power-on password
Establishing a power-on password using workstation setup
Changing a power-on or setup password
Entering a setup password
National keyboard delimiter characters
Deleting a power-on or setup password
3National keyboard delimiter characters
Language Delimiter
Side access panel sensor Smart Cover Sensor optional
Clearing passwords
Setting the side access panel sensor protection level
Side access panel solenoid lock
ECC fault prediction
Fault notification and recovery
Drive Protection System
Thermal sensors
Changing the power button configuration
Dual-state power button
Replacing components
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ESD information
Service considerations
Generating static
Personal grounding methods and equipment
Preventing ESD equipment damage
1Static shielding protection levels
Method Voltage
Recommended ESD prevention materials and equipment
Grounding the work area
Tools and software requirements
Cables and connectors
Special handling of components
Customer self-repair
Lithium coin cell battery
Hard disk drives
Component locations
Removing and installing components
2System board components ID
Component
Predisassembly procedures
3Workstation component installation
Disassembly order
To install Remove Then remove Replace
Cable lock optional
2Removing the cable lock Replacing components
Removing the side access panel
Side access panel
Installing the side access panel
Removing the side access panel sensor
Side access panel sensor optional
Installing the side access panel sensor
Removing the side access panel solenoid lock
Side access panel solenoid lock
Installing the side access panel solenoid lock
Installing the front bezel
Front panel I/O device assembly
Removing the front panel I/O device assembly
Bezel
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Installing the front panel I/O device assembly
Removing the power button assembly
Power button assembly
Installing the power button assembly
Removing an optical disk drive from the optical bay
Optical disk drive
12Removing the optical disk drive Replacing components
Installing an optical disk drive in the optical bay
14Connecting power and data cables Replacing components
Workstation speaker
Installing the workstation speaker
Removing the workstation speaker
Removing the power supply
Power supply
Installing the power supply
4Power connector description
Power connections
Removing the rear system fan assembly
Rear system fan assembly
Installing the rear system fan assembly
Dimm installation order
Dimm installation guidelines
Supported Dimm configurations
Memory
Bios errors and warnings
Removing a Dimm
Installing a Dimm
22Seating the Dimm Secure the socket levers
Slot identification and description
Expansion card slot identification
Type
Card configuration restrictions for power supplies
Choosing an expansion card slot
Expansion card slot description
Expansion card
Removing an expansion card
6Workstation PCIe compatibility matrix
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Installing an expansion card
Removing the battery
Battery
Installing the battery
Installation guidelines
Installing the hard disk drive
Hard disk drive
Removing the hard disk drive
Installation
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Removing the CPU heatsink
CPU heatsink
Installing the CPU heatsink
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Removing a CPU
CPU
Installing a CPU
System board
Installing the system board
Removing the system board
Product recycling
Diagnostics and troubleshooting
Locating ID labels
Calling technical support
Locating warranty information
Diagnosis at startup
Diagnosis guidelines
Diagnosis during operation
Troubleshooting checklist
Troubleshooting a problem
HP troubleshooting resources and tools
HP Help and Support Center
Support
Product Change Notifications
Helpful hints
At startup
During operation
Troubleshooting scenarios and solutions
Customizing the monitor display
1Minor problems
Solving minor problems
Problem Cause Possible Solution
Possible Solution
Problem Cause
Testing power supply
Solving power supply problems
2Power supply problems
Problem Cause Solution
3Diskette problems
Solving diskette problems
Select FilePropertiesTools
4Hard drive problems
Solving hard drive problems
Boot in StorageBoot Order
F1440
SecurityRestore Master Boot Record
5Display problems
Solving display problems
Support.html
Select StartAll Programs AccessoriesSystem
Properties
6Audio problems
For this CD-ROM device
Devices
Solving printer problems
Self-troubleshooting with HP Vision Field Diagnostics
7Printer problems
DIR C\ printer port
Overview
Downloading and accessing HP Vision Field Diagnostics
Survey tab
User interface
Categories Levels include
Test tab
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Status tab
Errors tab
History tab
Help tab
Downloading the latest diagnostic utility
Diagnostic codes and errors
Diagnostic LED and audible beep codes
Activity Possible cause
8Diagnostic lights and audible codes
Activity Possible cause Recommended action
See the ROM Flash section of the Maintenance and Service
9LED color definitions
LED color definitions
LED state LED color System status
10POST error messages
Post error messages
Screen message Probable cause Recommended action
Verify that a memory module cooling fan is installed
Dimm Configuration DIMMs are not installed correctly not
CPU Overtemp Insufficient processor cooling or
Replace the processor with a compatible one
Screen message Probable cause
Maximum hard drive configurations
Configuring RAID devices
1Maximum hard drives
Attaching Sata HDDs
Configuring Sata RAID devices
Configuring system Bios
Creating RAID volumes
Deleting RAID volumes
Supported configurations
Configuring SAS RAID devices
SAS RAID 0 configuration
SAS RAID 1 configuration
SAS RAID 1E configuration
Configuring password security and resetting Cmos
Preparing to configure passwords
Clearing and Resetting the Cmos
Resetting the password jumper
Using the Cmos Button
Using the Computer Setup F10 Utility to Reset Cmos
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Workstation keyboard Pin Signal
Connector pins
Workstation mouse Pin Signal
Workstation Ethernet Pin 10/100-MbSignal 1000-Mb
Pin Signal
Workstation USB Pin Signal
Sata drive Pin Signal
Signal Pin Data Cable Power Cable
Plug
SAS drive Segment Pin
Cable
Receptacles
Workstation VGA Pin Signal
Display port
DVI-I cable Pin Signal
Main power cable, P1
Graphics aux. power cables, P12 Pin Signal Color
CPU power cable, P3
Internal USB 1 Pin Signal
Internal USB 1
Workstation rear system fan Pin Signal
Internal USB 2
Workstation FDD Pin Signal
Workstation CPU fan Pin Signal
Workstation internal serial
Signal Pin
Designator Silk screen Component
System board designators
Appendix B System board designators
Cleaning the workstation case
General cleaning safety precautions
Cleaning the keyboard
Routine Care
Cleaning the mouse
Cleaning the monitor
Product information on
Locating HP resources
Table D-1Product information
Product information
Topic Location
All Programs HP Cool Tools
Table D-2Product support
Product support
Table D-3Product documentation
Product documentation
Customer Bulletins, or Customer Notices
Table D-4Product diagnostics
Product diagnostics
Table D-5Product updates
Product updates
TaskUse Tools to view...ToolsMy Computer
InformationView general system information
Appendices
Index
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